Melanie C.
Mid-Level Fraud and Risk Specialist
Open to offersNew to PlatformAbout
Melanie C. is a dedicated professional with significant expertise in fraud detection, content moderation, and customer support. Over her career at TaskUs Inc. in Imus, Cavite, Melanie mastered roles such as an Email Support Agent and Fraud & Risk Specialist, where she utilized her skills in operational risk to ensure data privacy and prevent fraud. Her role as a Content Moderator involved maintaining platform safety through careful review and moderation of user-generated content, ensuring compliance with company policies. She excelled in lead generation, identifying potential business prospects, and conducting efficient email campaigns. Previously, as an Administrative Officer at Weg511 Entertainment in China, Melanie effectively managed company records and supported budget monitoring. Her educational background includes a Bachelor of Science in Business Administration, majoring in Economics, from De La Salle University and a Caregiver Training Course, enhancing her administrative capabilities. Melanie’s strong proficiency in Microsoft Office applications and data analysis underscores her comprehensive approach to administrative support and business research.
Experience
Email Support / Fraud & Risk Specialist / Content Moderator / Lead Generalist
TaskUs Inc. · 2015 — 2026Delivered exceptional customer service through email support, resolving inquiries efficiently. Conducted operational risk tasks and compliance checks to ensure data privacy and prevent fraud, safeguarding sensitive information. Moderated user-generated content by reviewing and removing harmful material while verifying listings for compliance with policies.Administrative Officer
Weg511 Entertainment · 2009 — 2014Managed and organized company records and documentation, assisted in budget monitoring, and oversaw office supply inventory. Supported daily administrative functions to facilitate smooth operations.Enumerator
National Statistics Office (2007 Census of Population) · 2007 — 2007Conducted door-to-door interviews for census data collection, ensuring accurate recording and reporting of gathered information.Administrative Officer
Johansson Computer and Communication Center · 2002 — 2002Executed administrative and clerical tasks while assisting in the maintenance of office operations and records.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in EconomicsDe La Salle University · 1998 — 2002
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