Melissa E.
Mid-Level Software Test Engineer
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About
Melissa E. is a Senior Test Engineer with extensive experience in software quality assurance and testing across telecommunications, financial services, manufacturing, and automotive infotainment industries. At Cheq Systems Inc., she supports Smart Telecommunication and Sunlife Financial Philippines by evaluating software functions, designing test protocols, executing testing (including SIT, IAT, UAT, and API Testing), reporting bugs, and preparing management reports. Previously, Melissa contributed to Hivelabs Technologies Corp. and Techmahindra, conducting mobile compatibility testing and implementation tasks. Her background includes quality control at Star Plastic Products Inc. and technical support for Bayan Telecommunication. Melissa is proficient with Soap UI, Postman, Jira, and Tricentis Tosca, and holds a Bachelor’s in Information Technology from Interface Computer College.
Experience
Senior Test Engineer
Cheq Systems Inc. · 2021 — 2026Evaluated software functions and designed test protocols to ensure product functionality. Created test script and test cases based on provided requirements. Executed tests including SAT, SIT, IAT, and supported UAT testing. Documented bugs, communicated with developers regarding fixes, and prepared management reports.Software Quality Assurance Tester
Hivelabs Technologies Corp. · 2020 — 2021Conducted software evaluation through running test programs. Reviewed software requirements and documented bug reports. Executed identified test cases for functionality, including mobile compatibility testing, web testing, API testing, smoke testing, and regression testing.Associate Software Engineer
Techmahindra · 2019 — 2020Engaged in tasks related to software testing and implementation. Reviewed software requirements and understood necessary testing needs. Executed all test cases, reported defects with severity and priority, and communicated resource needs for testing activities.Quality Control
Star Plastic Products Inc. · 2017 — 2019Maintained quality standards through the approval of incoming materials, in-process production inspections, and finished product assessments. Conducted visual and measurement tests, maintained measurement equipment, and documented inspection results in quality databases.Test Engineer
Fujitsu Ten Solution Philippines Inc. · 2015 — 2016Performed software testing to ensure product quality and client satisfaction. Reviewed software requirements, prepared test cases, and conducted hands-on testing of infotainment system features on both test bench and vehicle. Documented defects and captured necessary data logs.Customer Service Associate
Digitel Mobile Philippines Inc. (Sun Cellular) · 2015 — 2015Maintained customer relationships by responding to inquiries and documenting actions. Reviewed previous inquiries, provided information, and recorded customer interactions.Technical Support Representative
Bayan Telecommunication · 2013 — 2015Provided inbound telephone technical support to customers. Evaluated customer issues and processed information related to products and services. Recorded call transactions accurately and made follow-up calls as needed.
Skills & Expertise
Education
- Bachelor’s in science of Information TechnologyInterface Computer College · 2009 — 2013
- High School DiplomaCaloocan High School · 2005 — 2009
- Elementary EducationLibisTalisay Elem. School · 1999 — 2005
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