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Melissa — Mid-Level Administrative Assistant from South Africa

Melissa

Mid-Level Administrative Assistant

South Africa 1-2 years
Open to offersNew to Platform
Languages
English
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About

Melissa K. is an experienced administrator and personal assistant with a proven history across sectors such as travel, logistics, office administration, event management, and customer care. She has held key roles at organizations like One Visa World, Efficient Value, and Orange River Cellars, managing tasks such as invoicing, client service, order processing, office management, and travel coordination. Melissa’s scope has included providing administrative support to senior management, overseeing daily operations, managing customer service inquiries, and streamlining logistical workflows. She is proficient with Microsoft Office, Excel, and office software including Nexion, Zoho, and Shoprite Portal Libra. Her responsibilities have encompassed project coordination, scheduling, document management, and liaising with clients and vendors, demonstrating her adaptability in both permanent and contract environments.

Experience

  • Administrator/PA

    One Visa World · 2025 — 2026
    Handled administrative duties such as capturing invoices, ordering office supplies, and managing phone inquiries. Planned international trips for the director and secured better visa deals. Managed petty cash and performed various errands. Maintained filling systems, set up phones and PCs for new employees, and provided customer service to clients regarding visas.
  • Administrator

    Efficient Value · 2024 — 2024
    Responded to phone calls related to order placements and negotiated competitive pricing with suppliers. Captured purchase orders and invoices while organizing important company documentation.
  • Administrator/Sales/Logistics (Permanent Position)

    Orange River Cellars · 2022 — 2024
    Facilitated the capturing and booking of orders, managed stock upliftment, and resolved customer queries. Assisted customers through telephone sales and performed various administrative tasks in collaboration with external representatives.
  • Receptionist / Manager (Temp position)

    Workspace · 2019 — 2021
    Coordinated office operations, managed appointment scheduling, and answered telephone calls.
  • Events Planner/Telesales (Contract Position)

    Fabolisticcreation Events Management · 2017 — 2018
    Managed event planning activities for various conferences and festivals, liaising with clients and overseeing general office administration.
  • Personal Assistant to Dawn (Temporary position)

    Workforce Training Centre · 2017 — 2017
    Performed general receptionist duties, attended to switchboard operations, and facilitated telephone call routing. Assisted with the BBBEE ratings process alongside general office functions.
  • First Aid/Medic (Permanent Position)

    GOG Lifestyle Park · 2016 — 2017
    Provided basic first aid assistance within the company.
  • Sales Representative (Temporary assignment)

    Gani Marble Tiles · 2016 — 2016
    Managed client quotes and invoicing, conducted client visits, and finalized sales. Ensured the delivery of purchased goods.
  • Au Pair

    Avinash & Reanitta Harrila · 2015 — 2016
    Cared for child/children in an au pair capacity.
  • Waitress/Petty cash

    Wiesenhof Coffee Shop Lanseria · 2014 — 2014
    Carried out general waitressing duties, including taking and delivering orders while ensuring excellent client service. Handled cashing up responsibilities at the end of shifts.

Skills & Expertise

Education

  • Cabin Crew License
    MATA Travel Academy · — — 2019
  • Matric
    RANDPARK HIGH SCHOOL · — — 2015

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