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Meliza A. — Senior Administrative Virtual Assistant from Philippines

Meliza A.

Senior Administrative Virtual Assistant

Philippines 6+ years
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About

Meliza A. is a seasoned Executive Virtual Assistant with over a decade of experience in administrative and operations roles. Based in Roxas City, Philippines, she has a proven track record in supporting offices and client-facing operations within the healthcare and insurance sectors. Utilizing her expertise in appointment scheduling, records management, and client communication, she delivers exceptional organizational support. As an Administrative Officer with the Department of Education since 2016, Meliza has managed daily administrative operations, coordinated communications, and maintained both digital and physical filing systems. Her prior experience includes various administrative support roles where she contributed to appointment coordination and documentation fidelity. Proficient in Microsoft Excel, Word, Google Workspace, and CRM systems, Meliza is a tech-savvy professional adept at remote work, committed to confidentiality, and equipped with strong written communication and proactive time management skills. Fluent in both English and Filipino, she is prepared for round-the-clock virtual roles, including demanding graveyard shifts.

Experience

  • ADMINISTRATIVE OFFICER

    Department of Education – Philippines · 2016 — Present
    Oversaw daily administrative operations, ensuring accurate records, reports, and confidential documentation. Organized schedules, facilitated meetings, and managed communications with internal staff, stakeholders, and external clients. Generated reports, spreadsheets, and tracking documents utilizing Microsoft Excel and Word. Maintained both digital and physical filing systems for effective document organization. Responded to client inquiries through email, phone, and in-person interactions. Showed reliability and accountability by meeting deadlines while handling multiple tasks concurrently. Ensured compliance and accuracy in data encoding and related administrative processes.

  • ADMINISTRATIVE SUPPORT / OFFICE ASSISTANT

    Various Administrative & Client Support Functions
    Supported appointment coordination and client follow-ups, along with managing records and payment documentation. Conducted data entry, keeping office files and systems updated with accurate information. Contributed to team operations by completing administrative tasks and reports in a timely manner. Exhibited initiative and showed adaptability within fast-paced office environments.

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