Melvin R.
Mid-Level MECM Administrator
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Melvin R. is a seasoned Tech Support Specialist skilled in managing sophisticated IT environments. At Accenture Inc., Melvin played a pivotal role as an MECM Administrator, where he was responsible for the comprehensive deployment of software patches and management of endpoint environments using Microsoft Endpoint Configuration Manager. His expertise spans in configuring boundary settings, scheduling deployments, and performing regular server maintenance to ensure system health and stability. Additionally, Melvin has extensive experience with Microsoft Intune, effectively handling mobile device management tasks such as registrations, deletions, and remote data wipes. His collaborative work with security teams to address vulnerabilities, based on Qualys reports, underscores his commitment to security compliance. Melvin's technical acumen is further highlighted by his skills in patch management using tools such as Altiris and Orca, along with supporting technologies like Active Directory and ServiceNow. A graduate of Rizal Technological University with a Bachelor of Science in Computer Engineering, Melvin excels in environments demanding precise deployment and security resilience.
Experience
MECM Administrator
Accenture Inc. · 2012 — 2026Oversaw the entire process of patch deployment through Microsoft Endpoint Configuration Manager (MECM), including configuration of boundaries and boundary groups, scheduling deployments, and performing regular server maintenance such as disk cleanup and client agent upgrades. Resolved Windows Update errors and issues with third-party application patching, ensuring stability during deployment. Worked alongside the security team to address vulnerabilities identified in Qualys reports, maintaining compliance with security standards. Packaged and distributed third-party applications across workstations via MECM. Analysed patch compliance reports to assess update statuses and facilitated prompt remediation. Coordinated with Microsoft Support engineers for in-depth troubleshooting of complex problems. Documented procedures, resolutions, and changes while training operations teams. Handled Microsoft Intune mobile device management requests, which included device registration, deletion, retirement, and performing remote data wipes for lost devices.
Skills & Expertise
Education
- Bachelor of Science Major in Computer EngineeringRizal Technological University · 2001 — 2007