Mener S.
Mid-Level Compliance Specialist
Open to offersNew to PlatformAbout
Mener G. is a skilled Quality Assurance Compliance Specialist with expertise in financial services operations. With experience dating from May 2022 to January 2026 at Valiant Finance, Mener excelled in evaluating operational workflows, ensuring compliance with KYC/AML standards, and providing data-driven insights to enhance team performance. His role also included product support and customer service quality assessment. His responsibilities involved managing CRM updates, post-submission audits, and fostering relationships with stakeholders across the organization. A Bachelor of Computer Engineering from the National Colleges of Science and Technology, Mener has consistently demonstrated a firm grasp of data analysis and process improvement techniques. He brings valuable skills to audits and operations support, ensuring a thorough understanding of regulatory compliance. His achievement as a top performer and core values awardee further highlights his commitment to excellence in his field.
Experience
Quality Assurance Compliance Specialist
Valiant Finance · 2022 — 2026Conducted Post-Submission Audits for assigned Product Support Specialists while maintaining current information in the internal CRM regarding audit progress. Ensured compliance checklists were followed, cultivated relationships with both internal and external stakeholders, managed all Support Mailboxes, and provided timely responses.Product Support Specialist
Valiant Finance · 2021 — 2022Monitored processes related to product support, broker interactions, KYC, AML, and consumer servicing, ensuring accuracy and compliance from loan application to settlement. Reviewed documents from brokers to verify compliance with standards.Lead Generation Specialist
Valiant Finance · 2021 — 2022Identified and sourced qualified business leads aligned with target markets and campaign objectives through comprehensive end-to-end lead research utilizing manual prospecting, online platforms, and specialized lead generation tools.Chat Support
Logical Moderator Solutions · 2020 — 2021Provided real-time customer assistance via chat platforms by handling inquiries, addressing concerns, and giving accurate information about products and services.Financial Data Analyst
Paypal · 2019 — 2020Reviewed bank statements spanning 4 to 12 months to assess client eligibility for loans, ensuring meticulous attention to detail.Deal Representative
Savings.com · 2014 — 2015Created and generated online coupons, coupon codes, discounts, and promo codes aimed at helping consumers save money by identifying the best offers from various brands and stores.Hotel Rate Shopper
Hotel Tonight · 2013 — 2015Added and updated references for worldwide establishments offering accommodations and services, facilitating a straightforward pricing-decision process for hoteliers.Lead Generation Specialist
SquadmatesSourced leads via various platforms, including directories and LinkedIn, and qualified prospects according to campaign requirements.Transcriptionist / Evaluator / Assessor
GnGn Eikawa Philippines Inc.Evaluated audio responses of high school students aiming for university admission, studying abroad, or enhancing English communication skills.
Skills & Expertise
Education
- Bachelor’s degree Computer EngineeringNational Colleges of Science and Technology · 2009 — 2013
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