Mercy J.
Junior Medical Virtual Assistant
Open to offersNew to PlatformAbout
Mercy J. is a detail-oriented professional based in Kenya, offering her services as a Medical Virtual Assistant, Transcriptionist, and AI Evaluator. With robust experience in medical transcription and clinical data management, she delivers high-quality, confidential administrative support in a remote setting. Proficient in both Swahili's diverse dialects such as Kiswahili Sanifu and Kenyan Swahili, as well as English, she excels in tasks requiring linguistic accuracy and cultural insight. Mercys's work in reviewing AI-generated content benefits from her systematic approach and protocol-driven training acquired through her Emergency Medical Technician certification. Her capability to manage data entry, evaluate AI content, and handle digital filing systems underscores her readiness for diverse freelance projects. Equipped with a remote-ready setup, including high-speed internet and advanced transcription tools, she adapts easily to various technical requirements and project-specific guidelines.
Experience
AI Content Evaluator
Freelance / Remote · 2024 — PresentReviewed AI-generated text to assess its accuracy, clarity, and linguistic quality. Provided structured feedback with reasoning and highlighted uncertain areas. Evaluated multilingual content, specifically in English and Swahili, focusing on cultural relevance and factual integrity. Consistently followed task guidelines to produce reliable evaluation output, demonstrating a systematic approach essential for AI training data tasks.Medical Virtual Assistant & Data Entry Specialist
Freelance / Remote · 2023 — PresentProvided administrative support remotely, managing appointment scheduling, patient records, and correspondence. Performed data entry for clinical and non-clinical information into online databases and spreadsheets. Managed emails, prepared documents, and communicated with clients while ensuring professionalism and privacy. Organized digital filing systems and prioritized timely follow-ups on tasks. Implemented HIPAA practices in all health-related documentation and communication.Audio Transcriptionist — Swahili & English
Freelance / Remote · 2023 — PresentTranscribed audio recordings from native speakers into accurate written text, covering various topics and registers. Employed conventions for speaker identification and disfluencies, making orthographic choices for colloquial speech and code-switching. Adhered to project-specific style guides while self-reviewing submissions prior to delivery. Identified ambiguous segments and audio quality issues, providing clear communication to reviewers.
Skills & Expertise
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