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Merian M. — Mid-Level Travel Services Specialist from Philippines

Merian M.

Mid-Level Travel Services Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalogHiligaynon
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About

Merian M., based in San Dionisio, Iloilo, Philippines, is a seasoned professional with over five years of experience in the travel services industry, particularly in travel and flight bookings. Working as a Travel Agent at Trip dTour Travel and Tours since July 2019, Merian has honed expertise in managing both domestic and international reservations, addressing customer travel inquiries, and ensuring accurate customer information management. In addition to a strong foundation in customer support, she excels in online communication using platforms such as Facebook Messenger and is adept at making bookings through digital channels. She also brings valuable experience as an online seller, where her responsibilities included communicating with customers, handling product inquiries, and maintaining organized order information. Proficient in data entry, social media assistance, and problem-solving, Merian is seeking a remote opportunity that leverages her diverse skill set in travel administration, customer support, or virtual assistance.

Experience

  • Travel Agent

    Trip dTour Travel and Tours · 2019 — Present
    Managed domestic and international flight bookings and reservations. Assisted clients with inquiries, booking requests, and travel issues. Engaged with customers through Facebook Messenger and other online platforms to provide flight schedules, routes, and travel arrangement information. Supported clients with changes and requests related to bookings, while ensuring all customer and booking details were accurate. Handled multiple inquiries and requests diligently, delivering friendly and professional service.
  • Online Seller

    Previous Experience
    Interacted with customers via online platforms, responding promptly to product inquiries and messages. Assisted in processing orders and transactions, while providing customer support and following up on requests. Maintained organized records of customer and order information.

Skills & Expertise

Education

  • High School Graduate
    Nicomedes R. Tubar Sr. National High School

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