0 viewsTalent
Merry G. — Mid-Level Customer Service Representative from Philippines

Merry G.

Mid-Level Customer Service Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Merry Grace B., a highly skilled professional with a Bachelor of Science in Nursing from Medina College, has a solid track record in customer service and administrative roles. She served as a Customer Service Representative at Inspiro Altius, Inc., where she excelled under a healthcare account, assisting patients with appointment scheduling and addressing healthcare inquiries. Her effective communication and active listening skills significantly enhanced customer retention rates. Prior to this, Merry Grace worked as an Office Secretary at Bestlube Lubricants Marketing, managing schedules, handling communications, and processing financial documents. At Gerona Enterprises, she demonstrated her organizational prowess as a Project Secretary, where she maintained calendars and databases while ensuring meticulous documentation for project managers. She is proficient in MS Office and presentation software, demonstrating strong collaboration and problem-solving abilities in all her roles.

Experience

  • Customer Service Representative

    Inspiro Altius, Inc. · 2023 — 2024
    Provided support under a healthcare account, addressing inquiries with tailored assistance and solutions. Helped patients with booking, rescheduling, or canceling appointments. Built rapport with clients through active listening, resulting in positive feedback.
  • Office Secretary

    Bestlube Lubricants Marketing · 2019 — 2023
    Managed scheduling for meetings and conferences, directed phone calls, and prepared reports. Handled processing of bills and expenses while organizing meeting agendas and taking minutes.
  • Project Secretary

    Gerona Enterprises · 2017 — 2018
    Oversaw calendar management and coordinated appointments, including venue arrangements. Maintained computerized databases for correspondence, deadlines, and calendars. Prepared documents, managed contact lists, and ensured correspondence logs were maintained.

Skills & Expertise

Education

  • Bachelor of Science in Nursing
    Medina College · 2009 — 2010
  • High School
    Ramon Magsaysay High School · 2004 — 2005
  • Elementary
    Legarda Elementary School · 2000 — 2001

Interested in this professional?

Sign in as an employer to save this profile or invite Merry G. to a job.

Sign in as an employer