Mid-Level Customer Service Representative
Open to offersNew to PlatformMerry Grace B., a highly skilled professional with a Bachelor of Science in Nursing from Medina College, has a solid track record in customer service and administrative roles. She served as a Customer Service Representative at Inspiro Altius, Inc., where she excelled under a healthcare account, assisting patients with appointment scheduling and addressing healthcare inquiries. Her effective communication and active listening skills significantly enhanced customer retention rates. Prior to this, Merry Grace worked as an Office Secretary at Bestlube Lubricants Marketing, managing schedules, handling communications, and processing financial documents. At Gerona Enterprises, she demonstrated her organizational prowess as a Project Secretary, where she maintained calendars and databases while ensuring meticulous documentation for project managers. She is proficient in MS Office and presentation software, demonstrating strong collaboration and problem-solving abilities in all her roles.
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