Metta T.
Mid-Level Operations Supervisor
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About
Metta T. is an accomplished Operations Supervisor with a robust track record in optimizing operational processes, enhancing workflow efficiency, and supervising administrative functions. From 2020 to 2025 at Tri Sukses Abadi, Metta led significant operational improvements by implementing AI-powered tools to automate tasks. Previously, in her role as Business Development Specialist from 2017 to 2020 at Tri G, she played a crucial role in identifying business opportunities and strengthening client relationships. Her academic credentials include a Bachelor of Business in International Business from both the University of Indonesia and Nottingham University. Skilled in CRM tools, market research, and data analysis, she has maintained strong client engagements. Metta's experience also includes managing internal and external communications to boost team productivity and maintaining seamless coordination between departments.
Experience
Operations Supervisor
Tri Sukses Abadi · 2020 — 2025Led initiatives to enhance operational processes for greater efficiency and workflow effectiveness. Supervised administrative functions to ensure coordination across departments and utilized AI-powered tools to automate repetitive tasks. Managed both internal and external communications to boost team productivity, while identifying new business opportunities to support company growth. Conducted market research and performed data analysis to pinpoint industry trends. Utilized CRM tools for lead management, customer interactions, and business data oversight.Business Development
Tri Gajah Tunggal · 2017 — 2020Oversaw administrative and clerical tasks to maintain smooth office operations. Assisted with document preparation, data entry, and organization of office space. Scheduled meetings, managed logistics, and efficiently handled correspondence while providing support in inventory management and procurement processes.Office Administrator
Panca Sukses Mandiri · 2015 — 2017Managed a range of administrative duties that ensured seamless office operations. Contributed to document preparation, assisted with data entry, and organized office activities. Scheduled meetings and coordinated logistics, alongside handling correspondence to support overall office functionality.
Skills & Expertise
Education
- Bachelor of Business (International Business)Nottingham University · 2017 — 2020
- Bachelor of Business (International Business)University of Indonesia