Mfundo B.

Mfundo B. is a dedicated professional with extensive experience in sales and customer service roles spanning over a significant period of his life. At KwaMkhulu Tuckshop, he honed his skills as an all-rounder involved in tasks ranging from replenishing stock to acting as a sales representative and cashier, all under the mentorship of an experienced professional. His responsibilities included managing cash balances and weekend deposits, ensuring seamless operations for the SME. Transitioning to CCI at the Umhlanga Liberty Building, he served as a Customer Service and Sales Agent for TalkTalk Technical Services. In this role, he excelled at inbound call handling, intelligent advising, and converting customer objections into sales opportunities while contributing to team targets. Later, at THE GAMBAS BYTE, he reprised his all-rounder role at a fast-food takeaway, mastering customer service, book-keeping, and market analysis, offering competitively priced quality meals. His educational background includes a Matric from Protea Secondary School and a certificate in Essentials of Business Continuity Management Services from Alison Learning.