MI R.

Noemi C. is a seasoned professional serving as a Client Success Manager and Executive Assistant with substantial experience in client relationship management and executive support within fast-paced remote environments. She currently works with Surge Virtual Assistants, where she acts as the point of contact for clients, ensuring satisfaction and retention, handling escalations, and managing renewals. Her previous role as an Executive Assistant at Quantum Virtual Assistants involved managing the CEO's calendar and communications and coordinating operations across departments. Noemi excels in process improvement, administrative support, and handling confidential files. With a foundational background as a Team Leader and Customer Service Representative at Sitel Philippines, she has demonstrated capabilities in team management and customer support metrics management. She is proficient in tools like Gmail, Outlook, and Slack, alongside platforms such as ClickFunnels and Trello. Noemi holds a Bachelor of Science in Computer Science from the University of San Jose–Recoletos.