Mia R.

Joan D. R. is a professional with a solid academic foundation, holding a BSED major in English from Davao Central College. Joan has a robust background in the BPO industry, having served as an Appointment Setter at TechHub Corp PH and an Amazon Seller Support agent at Concentrix, gaining experience in cold calling, order fulfillment, and seller account management. At Flatworld, she worked as a Custom Broker Representative for Livingston International, honing her skills in customer service through email and phone calls. Moving towards virtual assistance, Joan operated as a General Virtual Assistant at Bluewolf Marketing, and a Digital Marketing Expert as a freelancer for start-ups, where she excelled in social media marketing, ecommerce management, and various digital tools such as Wix, WordPress, and Mailchimp. In the real estate domain, she acted as a Transaction Coordinator at Treu Group Real Estate, managing digital marketing and client transactions. Most recently, Joan has taken on a managerial role at NextGen OF Agency, overseeing team management and strategic planning, utilizing her strong management and organizational skills. Her proficiency in software tools such as Notion, Inflow, and Microsoft Office underpins her comprehensive skill set in administration and coordination.