Micaela D.
Mid-Level Virtual Assistant Operations Coordinator
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Micaela D. is an accomplished Virtual Assistant based in Buenos Aires, Argentina, with robust expertise in executive assistance and operations support. Her professional journey includes a significant role as an Administrative Assistant to Management at ACUMAR, a public agency, where she adeptly managed calendar organization, meeting scheduling, and internal process follow-ups. She excels in agenda management, administrative support, and the coordination of cross-departmental tasks, ensuring deadline compliance and operational efficiency. Micaela's background in the retail sector with Grimoldi S.A. highlights her experience in customer-facing service, conflict resolution, and organizational support. Her proficiency in digital tools such as Excel, Google Sheets, Notion, Canva, and Microsoft Office underscores her capacity to enhance administrative processes and team coordination. With a solid foundation in both public and commercial sectors, Micaela consistently delivers results with precision and adaptability.
Experience
Administrative Assistant to Management
ACUMAR · 2022 — PresentProvided direct support to management while coordinating administrative tasks within the department. Organized calendars, scheduled meetings, and followed up on internal processes. Managed documents, facilitated internal communications, and offered operational support. Coordinated across departments to resolve tasks and ensure deadlines were met. Utilized digital tools for tracking data and reports.Administration & Customer Service
GRIMOLDI S.A. · 2014 — 2020Delivered customer-facing service and addressed client inquiries. Executed administrative functions, including cash register closing and documentation tracking. Managed email communication, organized agendas, and performed daily operational tasks. Resolved conflicts while supporting the organizational needs of the team. Coordinated internal tasks to enhance operational efficiency.
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