micah N.

Micah N. is a dedicated and detail-oriented professional with a strong background in customer service and order management. With extensive experience in handling high-volume workloads, Micah has supported business operations in the telecommunications and wellness product industries. As an Order Management Specialist, Micah expertly utilized SAP for pharmaceuticals and wellness products, assisting in order processing, invoice creation, and compliance checks. At Office Beacon, she coordinated order processing for promotional products, leveraging Microsoft Office tools such as Excel to maintain accuracy and efficiency. Her role at Concentrix involved managing inbound customer service calls, resolving billing inquiries, and enhancing customer experience with premium services. Her work at VXI Global and Iqor further demonstrated her skills in handling customer inquiries and service upgrades, cementing her reputation in providing superior Customer Service and Technical Support. Based in Clark, Pampanga, Micah has consistently shown adaptability and dedication in fast-paced environments.