Michael R.
Senior Software Quality Assurance Engineer
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English
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About
Michael R. is a seasoned Quality Assurance Engineer with over 18 years of experience in software quality assurance and testing. He has adeptly tested numerous applications across varied business domains, employing a range of methodologies including the V-model, Waterfall, and Agile. Proficient in tools like HP Quality Center/HP ALM, JIRA, and Rational Quality Manager, he has managed multiple testing types such as Functional, Integration, System, and Mobile Testing. Michael has assumed leadership roles including Module Expert, Test Lead, and Cluster Lead. His tenure at various companies like Accenture and Tata Consultancy Services highlights his ability to handle complex systems such as Salesforce applications and POS systems, applying expert testing strategies. He contributes extensively to refining processes and ensuring quality standards, regularly collaborating with technical teams in the healthcare, telecommunications, and retail industries. Michael's participation in key projects reflects his expertise in creating, executing, and managing test scenarios effectively.
Experience
Senior QA Engineer
Upwork · 2024 — 2026Participated actively in Refinement sessions alongside Business Analysts to discuss forthcoming User Stories for the Sprint, clarified requirements whenever gaps arose, created test scenarios and test cases utilizing Zephyr test management tool, executed test cases also through Zephyr, documented defects using JIRA, conducted System Testing and Integration Testing involving Salesforce Application, and provided estimates along with testing efforts.Senior QA Engineer
Accenture · 2022 — 2024Engaged in Requirements Walkthrough meetings with Business Analysts, reviewed Business Requirements Documents, developed test cases within HP ALM, executed manual tests using HP ALM, reported and retested defects utilizing JIRA, participated in Defect Triage discussions, took part in Post-Mortem discussions, performed System Testing on POS machines, and handled System Integration Testing by creating transactions in POS and validating sales transaction data with downstream systems.Cluster Lead for Operations Group
Tata Consultancy Services · 2022 — 2022Reviewed existing QA processes across all applications/projects in the Operations cluster, addressed ongoing QA challenges and dependencies, organized weekly meetings with QA Leads to monitor progression and feedback, implemented standard QA processes in collaboration with QA Leads, coordinated with the Automation team on automation needs, interacted with the Performance Team for any performance testing requests, facilitated cloud migration coordination, checked feasibility for feedback received, and oversaw operations and execution.Senior QA Analyst
Tata Consultancy Services · 2021 — 2022Contributed to Sprint Planning and participated in Requirements Walkthrough meetings, created test plans in Azure DevOps, generated test data for execution, executed tests, isolated and verified defects, developed UAT test plans for business users, assisted during UAT Testing, and prepared sign-off approval upon completion of SIT and UAT testing.Senior QA Analyst
4IMPACT (SUNCORP Australia/New Zealand) · 2021 — 2021Participated in Requirements Walkthrough meetings, created test cases and Zephyr cards, generated test data, executed tests, isolated and verified defects, and conducted business walkthrough with the client and stakeholders to secure sign-off on the testing cards and tickets.Senior QA Analyst
ECP Project (SUNCORP Australia/New Zealand) · 2020 — 2021Engaged in Requirements Walkthrough meetings, created test cases and Zephyr cards, generated test data, executed tests, isolated and verified defects, and performed business walkthrough for client, tech leads, and stakeholders to obtain sign-off on testing cards and tickets.Senior QA Analyst
NZ Recoveries Project (SUNCORP Australia/New Zealand) · 2020 — 2020Participated in Requirements Walkthrough meetings, created test cases and Zephyr cards, generated test data, executed tests, isolated and verified defects.Senior QA Analyst
RCG Information Technology Philippines · 2017 — 2020Engaged in Requirements Review and Ambiguity Testing, developed TCERs based on business requirements documents, created test cases and data, isolated, replicated, reported defects, and participated in Defect Status Meetings with onshore counterparts from the US.Test Analyst
Safeway Philtech Inc. · 2015 — 2017Participated in Requirements Ambiguity Testing, created TCERs, generated test cases and data, analyzed results post-automation, reported defects, and participated in Defect Status Meetings with primarily US and Canadian counterparts.Quality Assurance Analyst
International Business Machines · 2010 — 2011Created test cases and scripts utilizing UVATS and Rational Quality Manager Tool, executed manual test cases, performed System Integration Testing, and ran End to End testing.QA Tester
Accenture · 2007 — 2010Developed test cases and scripts, executed manual tests, attended business requirement walkthroughs for comprehensive understanding, isolated and verified defects, provided status updates to onshore leads, and participated in status calls with US and India counterparts.QA Tester
Avanade · 2008 — 2009Prepared test planning and approach, created test cases and scripts, conducted manual test executions, attended business requirement walkthroughs, reported defects, and participated in SIR/Defect status calls with US and India counterparts.QA Tester
Verizon · 2007 — 2008Formulated test cases and scripts, executed manual test cases, attended business requirement walkthroughs for deeper understanding, isolated and verified defects.
Skills & Expertise
Education
- Bachelor of Science in Industrial EngineeringBulacan State University · — — 2007