Michael N.

Michael N., based in Dauin, Negros Oriental, Philippines, is a seasoned professional adept in transaction processing and insurance claims analysis. With a solid background in computer engineering, he possesses foundational technical skills and strong analytical capabilities that underpin his career. During his tenure as a Transaction Processing Analyst at Accenture, Michael excelled in accurate data entry, analyzed insurance-related information, and ensured regulatory compliance through meticulous claim processing. His role involved determining claim eligibility and interpreting claims reports, consistently maintaining quality standards. Subsequent to Accenture, Michael served as a Customer Service Representative at Qualfon in Dumaguete City, where he delivered high-quality support across service channels while resolving customer concerns efficiently. In his position at The Soft Serve Café and Courts, he coached pickleball players and coordinated court logistics, enhancing user experiences within a subscription-based service model. Michael's technical proficiency extends to programming languages such as C++ and JavaScript, alongside productivity tools like Microsoft Excel and PowerPoint.