Post a Job Free
0 viewsjobseeker
Michael P. — Mid-Level Remote Recruitment and Customer Support Specialist from Philippines

Michael P.

Mid-Level Remote Recruitment and Customer Support Specialist

Philippines 6+ years 6 - 8 USD per hour
Actively lookingNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Reliable and results-driven Remote Professional with 10+ years of experience in customer support, e-commerce operations, recruitment, and administrative support. Currently working in recruitment for a US-based caregiving company, handling applicant interviews, onboarding coordination, and profile management. Skilled in managing high-volume communication, CRM systems, order processing, dispute resolution, and HR documentation. Strong ability to work remotely, improve workflows, and deliver efficient, client-focused support.


Experience

  • Virtual Assistant Recruiter | Recruitment Support Specialist

    US-Based Caregiving Company · 2025 — 2026
    Conducted screening and interviews for applicants applying for caregiving positions. Assisted with onboarding procedures and related documentation. Updated and managed recruitment records and applicant profiles while coordinating with candidates about application status.

  • Social Media Engager | Email Support

    TABS (Part-Time) · 2023 — 2026
    Managed interactions through TikTok chat and ensured timely responses. Resolved customer inquiries via high-volume email communication. Monitored product reviews to uphold the brand's reputation and reported customer feedback to enhance engagement strategies.

  • Customer Service Representative | Data Analyst

    OfficePartners360 (B2B) · 2021 — 2024
    Conducted outreach for product content and engaged in supplier communications. Responded to inquiries from suppliers and maintained updated product listings while analyzing product data for accuracy.

  • Email Support | Administrative Assistant

    Dream Bigger PTE LTD (E-Commerce) · 2020 — 2021
    Handled customer inquiries received through email and phone channels. Investigated PayPal disputes and customer claims while processing refunds and managing dropshipping operations. Identified product issues and reported them for resolution.

  • Customer Service Representative

    Teleperformance – Expedia Account · 2018 — 2019
    Assisted clients with planning travel, making bookings, and arranging accommodations. Provided guidance on destinations, transportation options, and pricing.

  • Human Resource Specialist

    TEFL Recruitment Inc. · 2016 — 2018
    Managed the documentation and onboarding processes involved in recruitment. Maintained employee records in HR databases and coordinated with applicants and internal teams on hiring needs. Ensured compliance with company policies and supported reporting tasks.

  • Customer Service Representative

    VXI – AT&T Account · 2014 — 2016
    Addressed billing disputes and service-related concerns. Processed customer payments and orders while delivering product recommendations.

  • Cashier Staff | Teller

    Southern Philippines Medical Center · 2010 — 2014
    Processed payments and issued receipts or refunds, managing daily cash transactions with precision and adherence to compliance standards.