Michael R.
Senior Software Quality Assurance Engineer
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EnglishTagalog
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About
Michael M. R. is a seasoned Quality Assurance Engineer with over 18 years of experience specializing in software quality assurance and testing. He has significant experience with various testing methodologies such as V-model, Waterfall, and Agile, and has used a range of testing tools including HP Quality Center, QAComplete, and JIRA. Throughout his career, Michael has taken on lead roles such as Module Expert, Test Lead, and Cluster Lead, demonstrating his capability to oversee complex QA processes. He has worked across industries like employee management services, retail, and insurance, contributing to companies like Accenture, Tata Consultancy Services, and Suncorp by performing Functional, Integration, System, and Mobile Testing with precision. His technical acumen is heightened by familiarity with tools such as Microsoft SQL and Oracle SQL Developer, alongside platforms like Salesforce and Azure DevOps, ensuring precise execution and integration of testing processes.
Experience
Senior QA Engineer
Upwork · 2024 — 2026Contributed to Refinement sessions by engaging with Business Analysts on upcoming User Stories, raising clarifications on requirements. Developed test scenarios and test cases through the Zephyr test management tool. Executed tests and reported defects via JIRA, along with conducting System and Integration Testing on the Salesforce Application.Senior QA Engineer
Accenture · 2022 — 2024Participated in Requirements Walkthrough meetings and reviewed Business Requirements Documents. Created test cases in HP ALM and conducted manual execution of tests. Reported and retested defects through JIRA while engaging in Defect Triage and Post-Mortem discussions. Executed System Testing on the POS machine and facilitated System Integration Testing by validating data transactions.Cluster Lead for Operations Group
Tata Consultancy Services · 2022 — 2022Analyzed existing QA processes within Operations cluster applications and identified challenges in QA activities. Coordinated weekly discussions with QA Leads to assess team progress and implement process improvements. Oversaw the standardization of QA practices and collaborated with Automation and Performance teams for specific application needs.Senior QA Analyst
NSO CRM PROJECT · 2021 — 2022Engaged in Sprint Planning and participated in Requirements Walkthroughs. Created test plans within Azure DevOps and generated necessary test data. Executed tests while isolating and verifying defects. Assisted business users during UAT Testing and facilitated sign-off approval processes post-testing.Senior QA Analyst
4IMPACT (SUNCORP Australia/New Zealand) · 2021 — 2021Conducted Requirements Walkthrough meetings and developed test cases using Zephyr. Created test data and executed tests, focusing on isolating, replicating, and verifying defects. Demonstrated testing processes to clients and stakeholders to achieve sign-off on testing results.Senior QA Analyst
ECP Project (SUNCORP Australia/New Zealand) · 2020 — 2021Participated in Requirements Walkthrough meetings and prepared test cases using Zephyr. Developed test data and carried out test execution while isolating and replicating defects. Conducted walkthroughs for clients and stakeholders to secure testing approvals.Senior QA Analyst
NZ Recoveries Project (SUNCORP Australia/New Zealand) · 2020 — 2020Engaged in Requirements Walkthrough meetings, created test cases in Zephyr, and generated test data. Executed tests and worked on isolating and verifying defects.Senior QA Analyst
RCG INFORMATION TECHNOLOGY PHILIPPINES · 2017 — 2020Participated in Requirements Review and created Test Conditions and Expected Result (TCER) based on Business Requirements Documents. Worked on defect isolation and verification while ensuring effective communication in Defect Status Meetings with onshore teams.Test Analyst
SAFEWAY PHILTECH INC. · 2015 — 2017Engaged in Requirements Ambiguity Testing and developed TCERs based on business documentation. Created test cases and data, analyzed automated test results, and participated in Defect Status Meetings.Quality Assurance Analyst
TOWERS WATSON · 2011 — 2015Created test cases based on business requirements and executed manual testing while reporting results. Worked with stakeholders to verify defects and conducted regression testing using a Microsoft SQL environment.IT Specialist/Quality Assurance Analyst
INTERNATIONAL BUSINESS MACHINES · 2010 — 2011Developed test cases and scripts utilizing Rational Quality Manager. Executed tests and performed System Integration and End-to-End testing to support global customer profiles.QA Tester
ACCENTURE · 2007 — 2010Created and executed test cases for a national health insurance client. Participated in requirement walkthroughs and isolated defects to ensure quality standards were met.QA Tester
Verizon · 2007 — 2008Developed and executed test cases while participating in walkthroughs to understand business needs and verifying defect resolutions.
Skills & Expertise
Education
- Bachelor of Science in Industrial EngineeringBulacan State University · — — 2007