Michelle M.
Senior Warehouse Operations Supervisor
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About
Michelle M. is an experienced Warehouse Supervisor and Virtual Assistant with over 8 years in operations management. At National Bookstore, she oversees daily warehouse operations, managing inventory control, order fulfillment, and compliance with safety procedures. Her background as a Virtual Assistant on Upwork showcases her proficiency in client communication, calendar management, and document organization. Prior roles at Fast Services Corporation as Supervisor and Team Leader involved refining administrative systems and leading operations teams. As a Data Encoder, she ensured precise data entry and supported inventory tracking. Michelle's early career included sales and customer service roles at Abenson Ventures Inc. and SM Appliances Center, honing her negotiation and problem-solving skills. She holds a Bachelor of Science in Information Technology from Marinduque State College.
Experience
Warehouse Supervisor
National Bookstore · 2026 — PresentSupervise daily warehouse operations, managing tasks such as receiving, inventory control, and order fulfillment. Collaborate with staff to maintain accurate stock levels, ensure timely deliveries, and optimize the use of space. Ensure compliance with safety and operational procedures throughout the warehouse team. Prepare and review inventory and fill rate reports to assist in operations planning.Virtual Assistant (Freelance)
Upwork · 2025 — PresentDeliver remote administrative support, focusing on tasks like calendar management, email communication, and document preparation. Organize digital files and records to ensure accuracy and facilitate easy retrieval. Coordinate scheduling and follow up on action items for clients. Support client business operations through data entry, research, and reporting tasks.Supervisor
Fast Services Corporation · 2023 — 2025Oversaw overall administrative department operations and managed staff activities. Worked on developing, reviewing, and enhancing administrative systems, policies, and procedures.Team Leader
Fast Services Corporation · 2022 — 2023Managed daily operations of the team, ensuring efficient task allocation and timely completion. Provided direction to team members, established goals, monitored performance, and offered necessary feedback and support.Data Encoder
Fast Services Corporation · 2020 — 2022Handled goods receipt and goods issuance transactions, accurately encoding data into the company database. Ensured timely and correct entry of all information and compiled daily fill rate reports to aid inventory and operations tracking.Sales Representative
Abenson Ventures Inc. · 2017 — 2018Negotiated contracts and pricing with clients to secure long-term agreements. Worked closely with marketing and customer support teams to enhance client satisfaction and resolve any issues.Officer-in-Charge (OIC)
American Authentic Apparel Inc. · 2017 — 2017Took on the responsibilities of the local chief executive during their absence, ensuring consistent operations and decision-making processes. Managed daily activities, including staff oversight, administrative tasks, and regulatory compliance.Cashier
SM Appliances Center · 2016 — 2017Conducted sales transactions accurately and processed payments. Responded to customer inquiries regarding products and services, providing tailored recommendations.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyMarinduque State College · 2012 — 2016
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