Michelle M.

Michelle M. is an Executive Assistant with two years of experience in customer support and marketing operations, providing remote administrative assistance within fast-paced business environments. She handled high-volume task management, maintained and organized medical records, processed correspondence, and ensured data accuracy using platforms such as Microsoft Office Suite, Google Workspace, and various CRM platforms including HubSpot, Klaviyo, and Mailchimp. Michelle contributed to workflow optimization and process improvement initiatives, supported lead follow-up and appointment scheduling, and assisted with document processing and project management tools such as Asana, Trello, ClickUp, and Notion. Her expertise extended to database management, social media tasks through Canva, and maintaining consistent communication to support daily business operations in customer-focused and administrative roles.