Michelle B.
Mid-Level ICT Sales Account Manager
Open to offersNew to PlatformAbout
Michelle B. is an accomplished Sales Professional with extensive experience across diverse industries such as FMCG, ICT, and B2B services. Her career has been characterized by a strong commitment to client management and service excellence, which has been pivotal in consistently exceeding sales quotas and retaining high-value accounts. Her professional journey includes roles like Client Manager at Being IT®, where she developed sales frameworks and enhanced Crisper's market positioning. At Itec Cape Town, as a Sales Account Manager, she excelled in upselling and new business development, earning accolades for her sales accomplishments. At Saicom Voice Services, she managed high-profile accounts across multiple regions, contributing significantly to revenue growth. During her tenure at BitCo Telecoms, she successfully expanded customer accounts nationwide, thanks to her steadfast focus on client satisfaction and proactive solutions. Michelle's adeptness with CRM platforms like Salesforce, coupled with her strong negotiation skills, has established her as a reliable growth catalyst in fast-paced environments.
Experience
Client Manager
Being IT · 2026 — PresentTasked with developing sales for Crisper, the in-house Business Operations Platform. Responsibilities included creating sales tools such as company profiles and module sales brochures, as well as preparing battlecards for product positioning in the industry. Engaged in cold calling and canvassing for client meetings and demonstrations.Sales Account Manager
Itec Cape Town · 2025 — 2026Managed a client base in the Western Cape, focusing on upselling and upgrading services. Engaged in new business development and worked on new logos for the company.Client Manager
Saicom Voice Services · 2023 — 2024Oversaw a client base across the Western Cape, Eastern Cape, and Natal, concentrating on upselling and upgrading services. Worked on new business initiatives with notable brands, involving corporate and broadband Fibre, Wireless, and APN connectivity.Sales Account Manager and Client Success Manager
BitCo Telecoms · 2022 — 2023Handled national key clients remotely, focusing on new business development and client relationship management. Managed various connectivity solutions including Fibre, Wireless, and LTE across corporate and broadband sectors.Commercial Relationship Manager
CarTrack Cape Town · 2021 — 2022Engaged in a hunter role without a provided base or leads, concentrating on building relationships and onboarding new Telematics clients. Conducted cold calling and set appointments, while presenting telematics solutions.Corporate Consumables Account Manager
Nashua Cape Town · 2020 — 2021Managed an existing corporate client base while actively seeking new corporate clients. Cross-sold product offerings and built strong relationships. Contributed to the social media team by managing posts across various platforms.Business Owner
DI Communications (Vox Dealer) · 2016 — 2021Focused primarily on bulk SMS services in the international market, holding one of Vox's largest clients.Business Development Manager
Vox Telecom · 2014 — 2016Responsible for new business acquisition and client relationship management.Business Development Manager
Qbcon · 2010 — 2014Specialized in corporate sales and new business related to Lab LIMS software, identifying laboratory needs and requirements.Corporate Business Manager
Nashua Mobile Head Office · 2006 — 2010Managed an existing corporate base and sought new corporate clients. Responsibilities included client visits, contract management, and maintenance.Head of Sales
freshunlimited · 2000 — 2006Negotiated terms at the store level with owners and management while overseeing orders, pricing, and production.
Skills & Expertise
Education
- Public RelationsRapid Results College · 1995 — Present
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