Michelle P.

Michelle P. is a dedicated professional with a solid background in customer service and administrative operations. Holding a Bachelor of Science in Hospitality Management from Arellano University and interrupted studies in Business Administration at Pasig Catholic College, she has committed her skills to enhancing customer experiences. During her tenure at Alorica Company, she efficiently handled customer transactions including payments and refunds via email and call, while collaborating with her team to optimize the overall customer experience. At Teletech Company, Michelle served as a Customer Service Representative, adeptly managing customer inquiries and concerns with a professional demeanor to ensure satisfaction. Her proficiency in utilizing computer systems, combined with her strong communication and critical thinking abilities, enables her to thrive in dynamic environments and contribute significantly to organizational success.