Michelle R.

Michelle R. is a seasoned Customer Service Representative with extensive experience across various sectors, including retail, telecommunications, and logistics. At Bag Boys Ltd. in New Zealand, she engaged in voice process jobs, helping customers with inquiries, follow-ups, non-deliveries, and sales pitching, showcasing her proficiency in customer interaction and problem-solving. Prior to this, Michelle honed her customer service skills at Ruth's Roses, T-Mobile, and Kohl's, where she handled both voice and non-voice processes. She has also succeeded as a Market Survey Representative at Dynata, conducting surveys and public opinion polls. Her previous role as an Amazon Product Lister at Blueberg Logistics demonstrates her strong organizational skills and her ability to manage data entry, product building, listing, and sourcing. Michelle holds certifications in medical billing and HIPAA privacy, further highlighting her technical knowledge in healthcare regulations and billing systems.