Mike J.
Junior Electronic Security Technician
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Mike C. is a seasoned Electronic Security Systems Technician with extensive experience in the installation, configuration, and maintenance of ELV systems, such as CCTV, IP cameras, access control, fire alarms, and intrusion alarms. His tenure at AQAS Securitech in Brunei Darussalam saw him executing system diagnostics and preventive maintenance, maximizing system reliability and minimizing downtime while consistently adhering to safety regulations and standards. Previously, he excelled as a Business Development Supervisor at Flash Express Philippines, where he supervised sales operations and identified growth opportunities. His technical aptitude was further honed during his nine-year stint at Brother International Philippines as a Sales and Technical Support Specialist, where he resolved complex hardware and software issues, enhancing customer satisfaction. Combining a strong foundation in IT support, including basic networking and Windows installation, with proficiency in Microsoft Office applications, Mike is adept at delivering high-impact technical solutions and documentation.
Experience
Electronic Security Systems Technician
AQAS Securitech · 2024 — 2026Installed, configured, tested, and commissioned ELV systems including IP CCTV, Access Control, Fire Alarm, and Intrusion Alarm Systems, adhering to client specifications and safety regulations. Performed diagnostics, troubleshooting, and repairs to enhance system reliability and performance. Conducted preventive maintenance, routine inspections, and equipment servicing to prolong asset life. Installed field devices, control panels, NVR/DVR systems, and access control hardware based on technical specifications. Worked closely with project managers and clients to address technical concerns and ensure timely project completion. Prepared documentation such as service reports and technical reports while upholding safety and quality standards.Business Development Supervisor
Flash Express Philippines · 2023 — 2023Oversaw Business Development Officers in the Cavite region, directing daily sales operations and coaching team members to meet sales targets. Identified growth opportunities and analyzed sales data to inform strategic planning. Partnered with Operations and Customer Service teams to address merchant issues and enhance client relationships.Sales and Technical Support Specialist
Brother International Philippines · 2013 — 2022Handled the installation, configuration, maintenance, and troubleshooting of Brother printers and multifunction devices, addressing hardware, software, and connectivity issues. Delivered technical support and training to customers, both on-site and remotely, to ensure device reliability. Collaborated with the sales team for technical consultations and to align solutions with customer needs. Managed warranty claims and service documentation per company policies and service-level agreements while maintaining accurate technical records.Grocery Bagger
Savemore Supermarket – Salitran Cavite · 2012 — 2012Provided assistance to customers in bagging groceries and carrying purchases while delivering efficient service. Aided cashiers by organizing items and maintaining a smooth checkout process. Upheld cleanliness and organization at bagging stations to meet company standards.Production Worker
Euro-Med Laboratories · 2011 — 2012Engaged in product labeling, packaging, and inspection, following production procedures and quality standards. Conducted quality checks to detect defects and ensure product compliance. Organized production materials and managed inventory rotation to support efficient workflow.
Skills & Expertise
Education
- UndergraduateAsian Institute of Computer Studies · 2009 — 2011
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