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Mike L. — Junior Hospitality Service Assistant from Philippines

Mike L.

Junior Hospitality Service Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Mike Leo D. is a dedicated professional in the hospitality industry with a Bachelor of Science in International Hospitality Management, majoring in Hotel Administration in Cruise Line Operations from Our Lady of Fatima University. His experience includes a role as a Food & Beverage Service Trainee at Gerry’s Grill in Quezon City, where he excelled at assisting customers with orders, providing excellent customer service, and maintaining accurate records. Mike is highly skilled in Microsoft Office and data entry, bringing a reliable support presence to any team. In addition to his technical skills, he has a solid foundation in beverage service from Big Brew, where he maintained cleanliness and organization while handling multiple customer requests. Mike is proficient in English and Tagalog, making him a versatile asset in multi-lingual environments. His credentials are backed by certifications in Hospitality and Tourism, Business Communication, and Work Health and Safety Procedures.

Experience

  • Food & Beverage Service Trainee

    Gerry’s Grill – Eton Centris · 2023 — 2023
    Provided assistance to customers with their orders while delivering excellent customer service. Ensured accurate order records and managed cash transactions. Worked effectively in a fast-paced setting while upholding quality standards. Collaborated with team members to facilitate smooth daily operations.
  • Beverage Service

    Big Brew · 2022 — 2022
    Prepared beverages in accordance with company standards. Engaged with customers and professionally addressed their inquiries. Maintained cleanliness and organized inventory. Handled multiple customer requests while ensuring accuracy.

Skills & Expertise

Education

  • Bachelor of Science in International Hospitality Management Major in Hotel Administration in Cruise Line Operations
    Our Lady of Fatima University · 2021 — 2024
  • Accountancy, Business, and Management
    Our Lady of Fatima University · 2019 — 2021
  • Junior High School
    St. Anthony Nova School · 2015 — 2019
  • Elementary Education
    Big Brew · 2009 — 2015
  • Senior High School
    St. Francis Xavier Catholic School

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