Mikhaela A.

Mikhaela A. is a skilled professional with a Bachelor of Science in Tourism Management from Bataan Peninsula State University. With a strong foundation in accounting and hospitality, she brings almost four years of experience to her roles at The Plaza Hotel Balanga City, Inc. and the Marie France Group of Companies. Mikhaela has demonstrated proficiency in financial operations, including payroll processing, accounts payable, and financial reporting. She excels in front-desk management, using Opera PMS to manage guest services with efficiency and professionalism. Her responsibilities have included preparing financial statements, conducting cash reconciliation, and ensuring regulatory compliance. Additionally, she has honed her customer service skills by managing guest inquiries and resolving concerns in fast-paced environments. Mikhaela's technical expertise is supported by certifications in QuickBooks, Xero, and specialized training in travel and front office services.