Mikhayela M.

Mikhayela M. is a dedicated professional with a robust background in customer service and administrative support. With over five years of experience, she has worked with companies like Alorica Philippines and Lizardbear Tasking Inc., handling inbound and outbound communications through calls, live chats, and emails. Her work in customer service has seen her effectively manage contacts for food delivery campaigns and the healthcare industry, particularly focusing on AU and US markets. As a sales representative and healthcare specialist, she has resolved customer issues and improved service delivery. Additionally, as an administrative assistant, Mikhayela demonstrated skills in email sorting, managing client inquiries about orders, inventory, and logistics in e-commerce platforms like Shopify. Her adaptability and organization make her a valuable asset in any fast-paced customer-facing role.