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Milicent M. — Mid-Level Virtual Assistant from Philippines

Milicent M.

Mid-Level Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Milicent M. is a proficient Virtual Assistant and Executive Assistant known for exceptional organizational and customer service skills. With a track record of supporting C-level executives, she specializes in managing complex calendars, organizing travel, and handling sensitive information. Her expertise extends to streamlining workflows, anticipating executive needs, and ensuring smooth daily operations, allowing CEOs to focus on strategic growth. Milicent is adept in using Office applications like Word, Google Docs, and Excel, and possesses strong Email Management capabilities. She has also worked as a Graphic Designer, demonstrating creativity and attention to detail, particularly in technology use and typography. Formerly a Customer Service Representative, she embodies the qualities of being Positive, Listening, Adaptable, Calm, and Empathetic, making her an invaluable asset across various domains, including healthcare and finance.

Experience

  • Executive Assistant

    Kevin Li Magic · 2024 — 2026
    Provided comprehensive support by managing complex calendars, coordinating meetings, organizing travel logistics, and handling sensitive information.
  • Customer Service Representative

    Teletech company · 2022 — 2023
    Delivered customer service by embodying the PLACE principles: Positive, Listening, Adaptable, Calm, and Empathetic.
  • Virtual Assistant

    SOWO · 2020 — 2021
    Executed administrative tasks including adherence to deadlines, document editing, and utilization of office applications for various projects.
  • Customer Service Representative

    AltaResourcesPh · 2019 — 2021
    Engaged with customers using the PLACE framework to provide effective service and support.
  • Virtual Assistant

    Bengoo Inc. · 2019 — 2020
    Managed administrative functions, ensuring deadlines were met, editing various documents, and adeptly using office software.
  • Customer Service Representative

    NHEMS MERCHANDISE · 2017 — 2018
    Applied communication skills to foster a positive customer experience while adhering to the PLACE model.

Skills & Expertise

Education

  • BSED Major in English
    Bulacan Polytechnic College · 2022 — 2023
  • Computer Secretarial
    ICCT Colleges Foundation Inc. · 2009 — 2010

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