MILLER D.
Marketing Consultant
Open to offersNew to PlatformPortfolios
About
Miller S. is a Marketing Consultant and former Digital Marketing Virtual Assistant with experience in the digital marketing, hospitality, education, and telecommunications industries. At Effectiff, he develops and executes strategic email marketing campaigns and manages social media content creation for brands such as Effectiff, AFLS, CloudInterpreter, and IIS, ensuring brand consistency and coordinating event promotions on LinkedIn. While at Outsourced Doers, Miller managed social media, crafted content, scheduled campaigns, and optimized paid ads across platforms like LinkedIn, Google, and Meta, leveraging tools such as Kajabi, Mailchimp, and Google Analytics for performance insights. He is adept at email marketing automation, SEO optimization, and graphic design using Canva and Adobe Creative Suite. His background includes customer and technical support roles for brands including Airbnb and AT&T, project coordination at the Department of Education - ARMM, and hotel management for Ariano’s Inn, showcasing broad operational and administrative capabilities.
Experience
Marketing Consultant
Effectiff · 2025 — PresentDesigned and implemented targeted email marketing campaigns for Effectiff, AFLS, CloudInterpreter, and IIS to boost brand recognition and engage customers. Created dynamic social media content to aid in business development and optimize digital engagement. Developed promotional materials such as flyers and presentations to effectively convey service offerings. Provided administrative assistance to ensure efficient daily operations. Managed event promotions on LinkedIn, including invitations and interactions with attendees. Composed professional captions, newsletters, and blog content tailored for distinct audience segments. Monitored and reported on email marketing performance metrics, including open rates and click-through statistics. Coordinated online events and webinars, managing speaker logisticsDigital Marketing Virtual Assistant
Outsourced Doers · 2022 — 2024Managed social media accounts by creating and scheduling content designed for digital marketing campaigns to enhance audience engagement. Executed email marketing initiatives employing automation tools such as Kajabi and Mailchimp to increase outreach. Performed keyword research and executed basic on-page SEO strategies to elevate website visibility. Analyzed performance metrics using Google Analytics, HubSpot, and Meta Business Suite to inform strategy adjustments. Developed visually appealing marketing materials utilizing Canva and Adobe Creative Suite to support various campaigns. Created engaging video content aligned with current social media trends and audience preferences. Stayed informed on social media developments and fostered community engagement toAdministrative Aide IV
Department of Education - ARMM · 2018 — 2020Collaborated with cross-functional teams to ensure projects were executed seamlessly and met organizational objectives. Analyzed and presented data insights to support managerial decisions regarding operations and administration. Developed detailed project proposals and budgets, ensuring alignment with stakeholder expectations. Organized and facilitated seminars for the contextualization and quality assurance of projects.Case Manager II
TELUS International Philippines · 2017 — 2018Addressed inquiries from Airbnb hosts and guests across phone, email, and chat channels promptly. Provided clear information to resolve questions and issues related to bookings and troubleshooting processes.Customer and Technical Support
Harte Hanks Philippines · 2014 — 2016Responded to customer inquiries for Barnes & Noble swiftly, consistently achieving high satisfaction levels through effective service. Offered specialized technical support for e-reader devices, assisting customers with software troubleshooting. Handled customer concerns regarding orders and provided updates on order statuses while ensuring a seamless purchasing experience. Supported customers with MLB.com subscriptions, delivering step-by-step guidance to resolve access and account issues.Customer Service Representative
TeleTech Philippines · 2016 — 2016Assisted customers with inquiries related to Telstra phone subscriptions, billing, and account migration through telephone support. Worked alongside internal teams to escalate complex cases ensuring customer satisfaction.Technical Support Specialist
Convergys Philippines · 2014 — 2014Delivered technical support to AT&T U-verse customers via telephone, addressing subscription inquiries and billing concerns. Assisted with account migrations and resolved issues related to internet, TV, and phone services. Provided excellent customer service by promptly addressing client concerns and collaborated with internal teams to troubleshoot complex technical challenges.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyJose Rizal University (JRU) · 2010 — 2014
Interested in this professional?
Sign in as an employer to save this profile or invite MILLER D. to a job.
Sign in as an employer