Miriam A.

I bring a combination of healthcare knowledge, strong administrative skills, and a genuine understanding of the patient experience. As a Medical Virtual Assistant, I have experience with patient intake, appointment scheduling, EHR/EMR management, insurance verification, prior authorizations, patient communication, documentation, & follow-ups. I’m organized, detail-oriented, dependable, and comfortable handling high volumes of work without losing accuracy or professionalism. I learn new systems quickly, follow processes carefully, and take ownership of my responsibilities rather than waiting to be reminded. What I bring is more than simply completing tasks. I look for ways to keep workflows organized, reduce administrative pressure on clinical teams, and ensure patients receive timely, professional support. I work well independently in a remote environment and understand the importance of confidentiality, accuracy, & clear communication when handling sensitive healthcare information.

• Remote Medical Administrative Assistant

  Clinix Support Care · 2026 — Present
  - Supported healthcare administrative workflows remotely, assisting with patient intake, scheduling, documentation, and follow-ups. - Managed patient information and updated records accurately using EHR/EMR platforms. - Handled patient communication, including high-volume calls, appointment coordination, reminders, and follow-ups. - Performed insurance verification and supported prior authorization processes. - Maintained confidentiality and handled sensitive patient information securely. - Used tools such as SimplePractice, TherapyNotes, Calendly, Google Workspace, and CoverMyMeds. - Worked independently, stayed organized, met deadlines, and adapted quickly to remote workflows and new systems.

• Clinical Intern

  University of Benin Teaching Hospital (UBTH) · 2023 — 2025
  Assisted with patient intake, triage documentation, and medical record updates for 30–60+ patients daily during clinical rotations in busy hospital settings. Gathered and documented patient histories, vital signs, and clinical details to ensure accurate records and support continuity of care. Aided in the transition from paper-based patient records to EMR systems, maintaining documentation integrity and preventing data loss. Coordinated the movement of patients across departments, enhancing workflow efficiency and minimizing delays during high-traffic clinic times. Kept patient records accurate and confidential in line with institutional privacy standards. Worked collaboratively with diverse healthcare teams to facilitate seamless daily clinical and administrative operations. Developed a keen eye for detail and recognized how precise administrative documentation enhances both provider efficiency and patient care.

• Clinical Intern

  University of Benin Teaching Hospital (UBTH) · 2023 — 2025