Mirna M.
Mid-Level Office Manager
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Mirna M. is a skilled Office Manager at Media Link International in Beirut, Lebanon, with a comprehensive background in the media industry. Since 2020, she has adeptly managed office operations, facilitated seamless communication between internal and external stakeholders, and traveled with the general manager to business events. Mirna harnesses her expertise in Microsoft Office to efficiently handle documentation and wire transfers while maintaining the office’s filing system. Her earlier role as an Administrative Assistant at the same company refined her ability to coordinate Turkish series acquisitions, manage travel agendas, and organize festivals. Before her current position, she gained substantial experience in customer service at Spinneys Retail and The Sultan Center, where she excelled in cash handling and resolving customer inquiries. Mirna holds a Bachelor’s Degree in General Business Management from the Arab Open University in Beirut.
Experience
Office Manager
Media Link International MLI · 2020 — PresentAssisted the general manager and staff by traveling for business and participating in festivals. Maintained office filing systems and acted as a liaison between the manager and both internal and external clients. Handled wire transfers and communication with banks.Administrative Assistant
Media Link International MLI · 2016 — 2020Supported administrative duties during the general manager's absence. Managed scheduling of meetings and appointments, coordinated the acquisition of Turkish series, and prepared travel agendas with follow-ups for all destinations. Organized festival-related activities in partnership with the sales staff.Customer Service Representative
Spinneys Retail (Achrafieh Branch) · 2015 — 2016Addressed customer inquiries and provided information on products while assisting customers. Accurately processed cash transactions at the checkout counter and managed customer complaints to ensure satisfaction. Worked collaboratively with colleagues to meet sales targets and promoted excellent customer service. Monitored inventory levels and reported discrepancies to the supervisor.Cashier
The Sultan Center (TSC Plus - Jnah branch) · 2013 — 2014Processed customer purchases at the checkout counter, ensuring accuracy and efficiency. Handled cash transactions, including change and credit card payments while providing exceptional customer service. Collaborated with team members to ensure efficient operations, especially during peak hours, and adhered to cash handling policies to maintain accuracy.
Skills & Expertise
Education
- Bachelor’s Degree in General Business ManagementArab Open University · 2009 — 2014
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