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Mishel G. — Mid-Level Hospitality Operations Manager from Ecuador

Mishel G.

Mid-Level Hospitality Operations Manager

Ecuador 2-3 years
Open to offersNew to Platform
Languages
SpanishEnglish
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About

Michelle S. is a seasoned professional based in San Cristóbal, with comprehensive experience in administration, hospitality, and communication. She has adeptly operated as an Administrator at both "El Cucharazo," where she was the operations lead, and "The Boss Coffee," where she demonstrated her expertise in overseeing all aspects of operations, customer service, and inventory management. As an independent Community Manager and influencer, Michelle has skillfully utilized her talent in photography and digital content creation, engaging international clients through platforms like Instagram. Her role at Vilma’s House further underscores her capacity in property management and brand development, where she managed vacation rentals and crafted digital welcome materials. Additionally, she has an impressive track record in sales and marketing from her time at Movistar and Tienda Focaznom, enhancing customer relations and achieving sales targets. Michelle holds certifications in inventory management and customer service from the Universidad Tecnica del Norte.

Experience

  • Administrator and Operations Manager

    El CUCHARAZO · 2025 — Present
    Managed cash handling and technical inventory control. Handled sales and hospitality tasks, including the marketing of tourist packages and managing reservations.
  • Multi-functional Administrator

    THE BOSS COFFE CAFETERIA · 2023 — 2025
    Supervised overall establishment management, overseeing administrative processes and customer service. Ensured strict cash and inventory control to maintain supply levels.
  • Accommodation and Brand Manager

    Vilma’s House / Fash Wech · 2021 — 2024
    Administered vacation rental properties on Airbnb. Developed visual identity, created digital welcome books for guests, and managed social media for customer acquisition.
  • Sales and Marketing Promoter

    Movistar · 2019 — 2019
    Oversaw the operational management of a grocery store. Facilitated cash management, daily reconciliations, stock control, and personalized customer service.
  • Store Manager

    Tienda Focaznom · 2018 — 2018
    Led the overall operations of a grocery retail outlet, ensuring effective management of cash and product inventory while executing marketing strategies for customer engagement.

Skills & Expertise

Education

  • Bachiller en Ciencias
    Unidad Educativa San Vicente · — — 2020

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