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Missy N. — Mid-Level Sales Training Specialist from Philippines

Missy N.

Mid-Level Sales Training Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Missy N. is a driven professional with a background in Information Technology and English, boasting comprehensive experience in sales training, customer retention, and financial operations. She began her career at Concentrix as a QuickBooks/Payroll Specialist, managing data entry and payroll processes while ensuring precise financial records. At IQOR Philippines, Missy honed her communication skills by providing exceptional support in customer service, addressing inquiries and fostering strong client relationships. Her transition to Alorica Cebu as a Retention Specialist involved overseeing website design and SEO marketing, showcasing her diverse skill set. Currently, at Dyninno Group Inc., she excels as a Sales Training Specialist, designing training programs and providing coaching to boost sales performance. Missy is proficient in both English and Tagalog, enabling effective cross-cultural communication.

Experience

  • Sales Training Specialist

    Dyninno Group Inc. · 2023 — 2026
    Develops and implements effective training programs aimed at enhancing sales skills. Offers continuous coaching and performance assessments to sales representatives.
  • Retention Specialist

    Alorica Cebu · 2023 — Present
    Collaborates with the broader development team. Oversees website design, content management, SEO marketing, and branding including logo design.
  • Customer Service

    IQOR Philippines · 2021 — 2022
    Delivers timely and effective support to address customer inquiries and resolve complaints. Develops strong customer relationships through effective communication and professional follow-ups.
  • Quickbooks/Payroll Specialist

    Concentrix · 2019 — 2021
    Ensures accuracy in financial records using QuickBooks, including tasks related to data entry and account reconciliation. Oversees the complete payroll process, encompassing wage calculations and salary processing.

Skills & Expertise

Education

  • Bachelor of Arts in English
    Carlos Hilado Memorial College

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