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MJ S. — Mid-Level Customer Service Representative from Philippines

MJ S.

Mid-Level Customer Service Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mary June S. is an experienced professional with a background spanning healthcare, retail, customer service, market research, travel, and automotive industries. She began her career as a Nursing Aide Associate at Bago City Hospital, providing health care support, then progressed to Assistant Manager/Head Staff at CLM Vet Supply, where she managed operational and staff responsibilities. Mary June further developed expertise in retail as a Cashier at Puregold Banago Price Club and gained extensive customer service experience through roles at Panasiatic Solutions, Transcom, Teletech, IQOR Iloilo, and AVAS Flowers. She was also a Travel Agent at Teleperformance, utilizing GDS systems, and contributed to market research at SSI Dynata. Her recent roles as an Appointment Setter at Dunhill Auto Group and Dean Carter Chevrolet demonstrate strong problem-solving and appointment coordination abilities in the automotive field.

Experience

  • Appointment Setter/ Follow Team

    DEAN CARTER CHEVROLET · 2025 — 2026
    Managed appointment setting and followed up with clients to enhance customer engagement.
  • Appointment Settler

    Dunhill Auto Group · 2023 — 2025
    Scheduled appointments and facilitated communication between clients and sales teams.
  • Customer Service Representative

    AVAS Flowers · 2023 — 2023
    Handled customer inquiries and orders, ensuring a smooth ordering process.
  • Customer Service Representative

    IQOR Iloilo · 2021 — 2022
    Supported customers through effective communication and problem resolution.
  • Customer Service Representative

    IQOR Davao · 2022 — 2022
    Focused on providing exceptional customer service and addressing inquiries promptly.
  • Customer Service Representative

    Teletech · 2019 — 2020
    Provided assistance and support to customers, resolving issues in a timely manner.
  • Market Research Firm

    SSI Dynata · 2020 — 2020
    Conducted market research tasks, focusing on client needs and data collection.
  • Customer Service Representative - Travel Agent – GDS Trained

    Teleperformance · 2016 — 2019
    Delivered customer support services and utilized GDS training to assist with travel bookings and inquiries.
  • Customer Service Representative

    Panasiatic Solutions · 2014 — 2015
    Engaged with customers to resolve inquiries and provided support in a customer service capacity.
  • Customer Support

    Transcom · 2015 — 2015
    Assisted customers by addressing concerns and offering solutions in a support role.
  • Assistant Manager/Head Staff

    CLM VET SUPPLY · 2008 — 2013
    Oversaw daily operations and managed staff in a veterinary supply setting, ensuring effective teamwork and customer service.
  • Cashier

    Puregold Banago Price Club · 2013 — 2013
    Handled cash transactions and provided customer service in a retail grocery environment.
  • Nursing Aide Associate

    Bago City Hospital · 2007 — 2008
    Provided support in patient care activities, assisting nursing staff with daily health care tasks.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    UNIVERSITY NEGROS OCCIDENTAL RECOLETOS · 2002 — 2006

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