Mkrtich K.

Not specified

• Insurance Operations Trainee

  Canadian Outsourcing Firm - Armenia Branch · 2023 — Present
  Participated in training focused on processing insurance transactions for the U.S. and Canada.

• Customer Support Specialist

  Cooltalk Language Center · 2022 — Present
  Delivered multilingual assistance to students and potential clients while managing scheduling, communication, and class assignments. Promoted school initiatives through various digital channels.

• Wildberries Marketplace Manager Trainee

  WB Academy Armenia · 2022 — 2022
  Underwent professional training in preparation for marketplace launch, which was subsequently paused due to the war.

• AI Tester & Language Data Specialist

  Confidential Ukrainian Startup / UHRS · 2020 — 2021
  Conducted training and testing of AI systems aimed at document recognition and PDF parsing. Engaged in voice optimization projects for taxi services in China.

• Client Recovery Coordinator

  Claim Justice - Israeli Law Firm · 2021 — 2021
  Supported financial recovery initiatives related to brokers.

• Remote Sales Manager (USA Market)

  SVOI.US · 2019 — 2020
  Executed international sales operations following training. Employed advertising and client communication techniques to enhance conversion rates. Position concluded due to COVID-related company closure.

• Car Mechanic & Technical Specialist

  Flash Motors, Auto-Blitz, Various Garages · 2001 — 2019
  Specialized in maintenance and repair of transmission, fuel injection, and diesel systems.

• Advertising Agent

  Various Agencies · 1996 — 2001
  Oversaw the acquisition of clients and the sales of advertising space.

• Military Service

  Republic of Armenia Armed Forces · 1993 — 1996
  Completed mandatory military service.

• Bachelor of Arts - Artistic Metalworking

  Yerevan State University, Ijevan Branch · 1992 — 1996
• High School Diploma - English Focus

  School No. 114 · — — 1989