Modupe P.
Mid-Level Administrative & Operations Assistant
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About
Olaniran M., a seasoned Executive Assistant and operations professional, is highly skilled in handling administrative support, project coordination, and business operations. With over four years of experience in sectors like travel, consulting, and auditing, Olaniran excels in managing tasks such as coordinating student admissions and visa applications at Ikogwe International Limited. Prior to this, Olaniran displayed exceptional administrative capabilities at Michael Akano & Co., where coordinating communication, managing calendars, and maintaining confidential records were key responsibilities. Olaniran boasts proficiency in Google Workspace tools and Microsoft Office, along with adept skills in CRM systems and digital collaboration, underpinning a strong organizational and multitasking acumen. Currently advancing public health knowledge through a Master's degree, Olaniran remains dedicated to process improvements and operational efficiency, offering flexibility for full-time remote work with reliable infrastructure in place.
Experience
Operations Assistant
Ikogwe International Limited · 2026 — PresentOversaw the coordination of student admission and visa application processes, ensuring the accuracy of documentation and timely submissions. Managed multiple client cases by tracking deadlines and application progress while preparing operational reports to facilitate management decision-making. Maintained organized digital records and effectively communicated with clients, educational institutions, and partner organizations about application requirements. Conducted research on admission prerequisites and visa procedures, supported daily office operations, and identified workflow inefficiencies for better operational visibility.Administrative Assistant / Customer Support Officer
Michael Akano & Co. (National Auditors) · 2022 — 2023Provided executive administrative assistance to senior professionals, ensuring efficient office operations. Managed calendars, scheduled meetings, and coordinated appointments while following up on key action items. Prepared accurate professional reports, correspondence, presentations, and maintained confidential records and documentation per company standards. Acted as the main point of contact for clients by responding to inquiries through various channels and coordinated communication between clients and internal teams to ensure timely task completion.Customer Support Representative
DHL Garki Mall · 2019 — 2021Delivered exceptional customer support by assisting clients with shipment inquiries and tracking requests. Managed communications across multiple channels while ensuring adherence to service standards. Handled customer requests accurately and maintained records using internal systems. Collaborated with various internal departments to effectively resolve service issues and built strong relationships with customers through timely communication and resolution of their issues.
Skills & Expertise
Education
- Bachelor of Science (Honors) in MicrobiologyEkiti State University, Ado-Ekiti · 2018 — 2018
- Master of Science in Public HealthNational Open University of Nigeria
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