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mohamed H. — Junior Backend Developer from Egypt

mohamed H.

Junior Backend Developer

Egypt 1-2 years
Open to offersNew to Platform
Languages
EnglishArabic
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About

Mohamed H. is a motivated Computer Engineering graduate with practical experience in backend development, Flutter, and game development. He has excelled in professional scenarios ranging from internships to freelance projects where he effectively delivered technical solutions. His role as a Business Development Specialist at Boshara Perfumes involved spearheading market research initiatives to identify new B2B and B2C sales channels, while cultivating high-value client relationships and optimizing pricing strategies. At Sutherland, Mohamed swiftly advanced from Service Associate to Subject Matter Expert by leveraging deep product knowledge and leadership capabilities. His technical expertise was further demonstrated during his tenure as a Backend Intern at Robusta Studio, where he engineered RESTful APIs using .NET within an Agile framework. Mohamed's educational journey at Pharos University shaped his adeptness in programming languages such as C, C++, C#, Java, and Python. His research endeavors include a published paper on leveraging technology for children with Autism Spectrum Disorder. Fluent in Arabic and English, Mohamed embodies a blend of technical acumen and business-savvy skills like B2B/B2C sales and client relations.

Experience

  • Business Development Specialist

    Boshara Perfumes · 2025 — 2026
    Conducted market research to discover new B2B and B2C sales channels, fostering strategic growth in the business. Developed and sustained valuable client relationships while negotiating contracts to enhance the customer base. Evaluated competitor activities and consumer trends to refine pricing strategies and improve product placement.
  • Subject Matter Expert (SME)

    Sutherland · 2025 — 2025
    Advanced from Service Associate to SME in a short duration based on extensive product knowledge and strong performance metrics. Acted as the main point of escalation for intricate technical and account challenges, leading to faster resolution times. Created and updated internal knowledge bases and facilitated peer coaching to boost team performance and enhance customer satisfaction.
  • Service Associate

    Sutherland (Wayfair) · 2025 — 2025
    Handled a substantial volume of customer interactions, providing thorough technical support and account management. Efficiently diagnosed and addressed user issues, complying with company SLAs and maintaining quality standards.
  • Backend Intern

    Robusta Studio · 2025 — 2025
    Developed and interacted with RESTful APIs using .NET to enhance web application functionalities for various projects, including NCEC. Worked collaboratively in an Agile setting through Jira and Git, engaging in daily standups, code reviews, and sprint planning.
  • Customer Service Associate

    Concentrix (Comcast) · 2024 — 2025
    Provided tier-1 and tier-2 technical support for Comcast, assisting in troubleshooting and guiding customers through solutions. Achieved a high NPS score for customer satisfaction through empathetic communication and active listening. Documented recurring bugs and customer feedback to share insights with the engineering team for product usability enhancements.

Skills & Expertise

Education

  • Bachelor of Engineering in Computer Engineering
    Pharos University Faculty of Engineering · 2018 — 2025
  • High School Diploma
    Zahraa American School · — — 2018

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