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Mohamed S. — Mid-Level Optics Sales & Customer Service Representative from Egypt

Mohamed S.

Mid-Level Optics Sales & Customer Service Representative

Egypt No experience yet 450 - 700 USD per month
Actively lookingNew to Platform
Languages
ArabicEnglish
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About

Mohamed S. is a seasoned Sales & Customer Service Representative based in Alexandria, Egypt, with extensive practical experience in the optics industry. Over the course of five years, Mohamed has honed his skills in client communication, sales strategies, and resolving complex customer inquiries. Working with Optics Dareen from 2019 to 2024, he consistently achieved sales targets while establishing and nurturing long-term customer relationships. His role involved direct engagement with customers in a retail setting, providing detailed explanations of eyewear products, managing daily operations including cash handling, and offering valuable inventory support. Mohamed’s academic background in the Faculty of Commerce, specifically in the Accounting Department, complements his strong organizational and problem-solving capabilities. Fluent in Arabic and proficient in English, he effectively bridges language gaps to cater to a diverse clientele.

Why hire me

I have 5 years of experience in Customer Service and Sales in the retail optics field. I am skilled in handling customer inquiries, solving problems, and building strong client relationships. I am fluent in both Arabic and English, and I am a fast learner with strong communication skills. I am looking for a remote Customer Service role where I can use my experience to provide excellent support and achieve company goals.

Experience

  • Sales and Customer Service Representative

    Optics Dareen · 2019 — 2024
    Delivered customer service and sales support within a retail optics setting. Clearly communicated details about eyewear products, frames, and prescription lenses while addressing customer inquiries. Fostered long-term relationships with customers and consistently met sales targets. Oversaw daily operations, ensuring accurate cash handling and providing inventory assistance.

Skills & Expertise

Education

  • Undergraduate
    Faculty of Commerce — Accounting Department

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