Mohammad K.

Mohammad K. is a skilled customer service professional based in Amman, Jordan, with over four years of combined experience in the banking and telecommunications sectors. His career began as a Contact Center Supervisor at Leaders Electronic, where he was responsible for preparing monthly and annual performance reports and ensuring team adherence to attendance policies and procedures. Currently, as a Branch Network Officer at Lendo Specialized Financing, Mohammad engages directly with customers to advise on financial products and services, reviews and verifies customer applications, and meticulously documents financial transactions to align with internal audit standards. He holds a Bachelor's Degree in Hospital Administration from Philadelphia University and is proficient in SAP ERP systems, demonstrating strong organizational and leadership skills. Additionally, Mohammad has completed certification in Mastering MS Excel Applications and is fluent in both Arabic and English.