Mokhamad A.
Senior Product Manager
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Portfolios
About
Akbar B. is an accomplished Product Manager and Software Quality Assurance professional with 17 years of experience in software development, product management, and software testing across industries such as digital payments, warehouse fulfillment, and hospital information systems. At PT. Setiap Hari Dipakai (Evermos), he improved transaction reliability, optimized payment management, and supported business teams to enhance project efficiency. During his tenure at Bytedance Indonesia, he managed dashboard migrations, streamlined warehouse processes, and maintained high inventory accuracy. In healthcare IT, Akbar B. played key roles in implementing hospital information systems at PT Ksatria and PT Mitrais, consistently ensuring 99.9% SLA compliance and successful product rollouts. His expertise spans test planning, automation, and process improvement for teams ranging from software engineers to business consultants.
Experience
Product Manager in Digital Product and Payment Service
PT. Setiap Hari Dipakai (Evermos) · 2025 — 2026Maintained 95% reliability for digital product transactions. Supported enhancements in project efficiency by 30% through the rapid development of a new platform. Reduced payment costs by 2–5% via improvements in payment management services. Ensured auditability of payment transactions while achieving a data accuracy of 99.99%. Lowered Meta ads expenses by 15% through refined calculations of purchase rates.Senior Product Management in Warehouse Fulfillment (Inbound and Inventory)
Bytedance Indonesia · 2024 — 2025Oversaw the migration of dashboard systems to a new environment, leading to a cost reduction of 30%. Optimized the management of near-expiry items and implemented auto-release allocation, successfully maintaining inventory accuracy at ≥99.7%. Enhanced storage efficiency by 20% while achieving an expiry date accuracy of 99.95% through improved entry processes and warehouse validations. Streamlined inbound processes and validation to meet reduced SLA targets. Enhanced product profile management, leading to a 19% decrease in ticketing support issues.Associate QA Manager in Reseller Platform
PT. Setiap Hari Dipakai (Evermos) · 2022 — 2024Directed the development and implementation of standardized Software Development Life Cycle (SDLC) processes, achieving an 80% compliance rate across multiple teams with 50-60 engineers involved. Conducted regular reviews of Product Development Life Cycle activities to ensure adherence to processes while pinpointing areas for enhancement. Led internal audits and evaluations to improve product delivery timelines, achieving reduced delivery times to two weeks or less with a post-release bug incidence of zero. Managed product support and resolved complaints, maintaining compliance with delivery SLAs at 99.9%. Enhanced both Product Development Process (PDLC) and Software Development Process (SDLC) by optimizing processes and implementing automatedQA Engineer in Reseller Platform
PT. Setiap Hari Dipakai (Evermos) · 2021 — 2022Achieved a 0-bug rate in production releases by eliminating bugs effectively. Ensured product quality through improved testing activities and efficiency, resulting in a 50-60% reduction in testing efforts. Developed and implemented a QA Learning Center for 10 QA engineers, leading to a 70% increase in productivity regarding test case creation, testing execution, and automated test development.Business Consultant - Product Support and Development in Hospital Information System
PT Ksatria · 2020 — 2021Provided product support to clients, achieving 99.9% compliance with SLA including inventory data cleansing and fixing, while also developing custom queries for data export related to inventory and accounting. Designed and developed a Hospital Information System encompassing Patient Billing, Pharmacy, and Inventory management. Created integrated entity diagrams to streamline inventory data across Purchasing, Inventory movement, Pharmacy, and Patient Billing.External Associate Consultant in Hospital Information System
PT Mitrais · 2019 — 2020Delivered remote product support to hospital clients while ensuring 99.9% SLA compliance regarding inventory and accounting data/report, as well as data analysis and corrections.Business Consultant in Hospital Information System
PT Mitrais · 2011 — 2018Designed and developed a Hospital Information System that integrated financial statements with front office systems, resulting in a 90% successful product release. Led cross-functional teams, inclusive of software developers and testers, to deliver high-quality products. Oversaw the implementation of HIS in four hospitals, achieving a 75% success rate. Managed inventory management projects, facilitating the migration of 5,000-7,500 SKUs with correct mapping to warehouses and inventory accounts, ensuring complete balance between ledger and sub-ledger. Developed integrated inventory processes such as requisition, purchasing, stock receiving, movement, sales, and stock in/out with a 95% data accuracy. Provided ongoing product support, including data cleansingSoftware Engineer & Software Tester
PT Mitrais · 2007 — 2011Planned and executed test activities aimed at validating product quality. Worked on effective software testing development. Conducted performance testing when needed. Collaborated with QA, developers, and product teams to enhance software quality through both manual and automated testing approaches. Mentored and supervised junior team members to enhance overall productivity.
Skills & Expertise
Education
- Bachelor (Electrical Engineering)Brawijaya University · 2002 — 2008