Momongan M.

Maria Luisa M. is a Device and Digital Technical Care Specialist with Amazon Operations Services Philippines from 2022 to 2025, bringing over 3 years of experience in customer service and digital support. Her responsibilities include resolving technical issues related to Amazon devices and services, managing customer inquiries, and collaborating with teams to ensure high standards of service quality in the technology sector. Previously, she worked as a Digital and Research Assistant in freelancing roles, where she created visually engaging graphics, designed professional presentations, and conducted real estate research using platforms like Filipino Homes. Maria Luisa M. demonstrates proficiency in project management, technical troubleshooting, and using tools such as HubSpot, Canva, Microsoft Office, and Google G Suite. Her academic background includes graduating cum laude in Civil Technology and completing STEM studies at Cebu Technological University, providing a solid foundation for her technical and research-focused roles in the e-commerce, digital marketing, and real estate sectors.