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Mongiwa M. — Senior Consultant Business Management from South Africa

Mongiwa M.

Senior Consultant Business Management

South Africa 1-2 years
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Languages
English
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About

Mongiwa M. is a seasoned Project Management professional with over a decade of experience in business consulting and operational transformation. He has successfully driven strategic initiatives across multiple industries, including Telecommunications, Mining, Government, and Banking, enhancing organizational efficiency and client satisfaction. His expansive career at Deloitte Consulting highlights his evolution from an Administrative role to a Senior Consultant, focusing on process optimization, change management, and operational excellence. Mongiwa's consulting acumen is complemented by his proficiency in leading cross-functional teams and managing complex multi-sector portfolios. He is recognized for delivering data-driven insights that bolster decision-making and improve user experience. His contributions to multinational projects, such as skills audits and transformation labs, underscore his expertise in stakeholder engagement and compliance management. Additionally, as a freelance consultant, he has facilitated customer service training workshops for pharmaceutical teams, applying his skills in stakeholder management and instructional design. Mongiwa is currently advancing his knowledge with certifications in Data Analysis and human resources, poised to further fortify his strategic planning capabilities.

Experience

  • Freelance Consultant

    null · 2025 — Present
    Conducted customer service training workshops for pharmaceutical teams, leveraging facilitation and instructional design skills while offering general human capital consulting services.
  • Consultant Organisation Transformation

    null · 2024 — 2025
    Provided administrative support, managing project documentation and spreadsheets, and sustaining continuous support for monthly meetings. Assisted in developing business proposals and organized critical information from stakeholders for comprehensive proposal creation.
  • Consultant Risk

    Deloitte Consulting (PTY) LTD · 2022 — 2024
    Oversaw the Customer Relationship Management (CRM) process for the Organizational Transformation team, ensuring data integrity in the Phoenix platform and documenting key decisions during risk meetings.
  • Consultant Risk

    Deloitte Consulting (PTY) LTD · 2022 — 2024
    Facilitated training on the Deloitte Risk management tool, guiding users and troubleshooting issues for smooth functionality.
  • Consultant Risk

    Deloitte Consulting (PTY) LTD · 2022 — 2024
    Implemented compliance procedures to ensure adherence to regulatory standards and executed due diligence assessments for identifying compliance risks.
  • Consultant Assessments

    Deloitte Consulting (PTY) LTD · 2018 — 2022
    Coordinated resources and vendors for project execution, managing relationships with clients and distributing confidential reports.
  • Consultant Assessments

    Deloitte Consulting (PTY) LTD · 2018 — 2022
    Managed Assessment Centre operations independently, ensuring service delivery and recognition for impactful work.
  • Consultant Assessments

    Deloitte Consulting (PTY) LTD · 2018 — 2022
    Formulated project plans to manage resource allocation and scheduling, overseeing logistics for assessment centres for international clients.
  • Consultant Assessments

    Deloitte Consulting (PTY) LTD · 2018 — 2022
    Compiled assessment results and performance statistics, generating reports and facilitating feedback for data-driven hiring decisions.
  • Analyst

    Deloitte Consulting (PTY) LTD · 2011 — 2015
    null
  • Administrator

    Deloitte Consulting (PTY) LTD · 2009 — 2011
    null
  • Senior Consultant

    Deloitte Consulting (PTY) LTD · 2009 — Present
    Progressed through roles developing expertise in process optimization, change management, and operational excellence across Assessment, Risk, and Organizational Transformation functions.
  • Consultant Organisation Transformation

    Deloitte Consulting (PTY) LTD
    Supported a multinational Skills Audit project, aligning skill profiles across teams in multiple African countries. Collaborated across time zones and with interpreters to ensure timely project delivery and accuracy in workforce data.
  • Consultant Organisation Transformation

    Deloitte Consulting (PTY) LTD
    Participated in collaborative problem-solving sessions, aiding in the development of storyboards for client reports, thus improving clarity and communication.
  • Consultant Organisation Transformation

    Deloitte Consulting (PTY) LTD
    Led discovery discussions in the SAP Transformation Lab, focusing on streamlining processes prior to the client's system migration, and contributed to the Mining Sector Lab, documenting strategic recommendations.
  • Consultant Organisation Transformation

    Deloitte Consulting (PTY) LTD
    Worked with cross-functional managers to prepare and submit client proposals in the government and financial sectors, ensuring accuracy and timely submissions.

Skills & Expertise

Education

  • Bachelor of Social Sciences
    Rhodes University · — — 2008
  • Honors Industrial Psychology
    UNISA

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