Monica M.
Senior Virtual Executive Assistant
Open to offersNew to PlatformPortfolios
About
Monica M. is a seasoned Business Management Professional and Virtual Executive Assistant with over 15 years of experience encompassing sectors such as office administration, sales, marketing, communication, and business development. Operating from Lusaka, Zambia, she offers a profound understanding of business operations, excelling in roles that require anticipating executive needs and maintaining organizational focus. Monica effectively uses her strong written and verbal communication skills and competency in market research to manage relationships and coordinate intricate projects. Her career includes significant roles at African Footsteps Trading Limited, where she was pivotal in business development and training, and Intertec Foods, where she managed marketing strategies and client retention. Her expertise also spans organizational roles at Design Incorporated and Corporate Consumer Credit Finance, involving consumer engagement and business growth initiatives. Monica is adept in tools such as Microsoft 365, Google Workspace, and CRM systems, ensuring seamless executive support and strategic business insights.
Experience
Marketing, Sales & Communications Manager
Intertec Foods (Division of Harambe Holdings) · 2007 — 2012Oversaw the Sales and Marketing Division, fostering strategic relationships with key clients. Monitored and developed sales targets, ensuring the team consistently met objectives, while facilitating corporate events and enhancing brand visibility.Business Development Officer
Corporate Consumer Credit Finance (Microfinance) · 2001 — 2003Handled general office administration, including email communication, meeting scheduling, and planning client visits. Reviewed loan requests for compliance, identified new business opportunities, and organized product awareness seminars.Sales & Marketing Assistant
Design Incorporated · 1997 — 1999Assisted the Sales and Marketing Manager with daily operations, managed export communications, and responded to customer inquiries. Coordinated travel plans for the sales team and supported lead generation efforts.Business Development, Training and Office Administration
African Footsteps Trading LimitedManaged office administration tasks such as email and calendar management, scheduling, planning events and travel, and handling customer relations. Provided training for sales and marketing staff focusing on new business development, customer relationship management, and effective communication.
Skills & Expertise
Education
- Master of Business AdministrationZimbabwe Open University · — — 2010
- Bachelor of Business Administration in MarketingIMM Graduate School of Marketing, South Africa · — — 2004
- Sales Management & Marketing DiplomaCollege of Professional Management, UK · — — 1998
- Hotel Practices DiplomaCity & Guilds Institute, UK · — — 1996
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