Monique N.
Mid-Level Financial Administrator
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Monique N. is an experienced Financial Administrator with a proven track record across various sectors, including finance, healthcare, and fitness. Starting in 2019 as a medical receptionist, Monique handled critical tasks such as managing debtors and creditors, invoicing, and securing patient appointments. Her role expanded to include financial administration with companies such as BB Group and C&C Autobody, where she honed her skills in managing full-function creditors, utilizing Excel for detailed financial analysis, and negotiating payment terms with vendors. Monique's proficiency with accounting software like Evolve and Pastel Partner enabled her to implement process improvements and ensure accurate financial reporting, enhancing departmental efficiency. She holds certifications in bookkeeping from Sage and excels in high-pressure environments, leveraging her skills in multitasking, problem-solving, and teamwork to deliver meticulous financial management and administrative support.
Experience
Financial Administrator
BB GROUP · 2025 — PresentOversaw full-function creditors for a diverse portfolio of twelve associated companies. Utilized Evolve accounting software for payment processing and to maintain accurate financial records. Ensured financial reporting was both timely and precise, aiding in strategic decision-making. Prepared detailed Excel spreadsheets to track financial data and created weekly progress reports for management on creditors and payments. Demonstrated negotiation skills with vendors for favorable payment terms and maintained high accuracy in account reconciliation to avoid discrepancies. Implemented process improvements to enhance departmental efficiency.Financial Administrator
C&C Autobody · 2023 — 2025Executed calls to insurance companies to outsource and create quotations for parts pricing. Managed both debtors and creditors effectively while invoicing for towing and insurance services. Contacted clients to follow up on outstanding or late payments and leveraged Excel, Tms, and Carbeat systems for efficient operations. Handled important forms and costs related to insurance submissions, along with updating the portal.Financial Creditor / Personal Assistant
GJ Niemand Boerdery · 2023 — 2023Collaborated with four entities, including Cannyon Springs Investment and Silver Meadows. Captured data using Afriklok's new systems and maintained company files to ensure current records. Managed onboarding and training for new staff, facilitated payroll and leave management, and organized bank documents within Sage Pastel. Managed telephone operations by answering calls, distributing messages, and redirecting inquiries. Performed basic bookkeeping tasks, including preparing and mailing bills, contracts, and invoices, while also supporting office management with credit/debtors and payment lists.Financial Creditor / Personal Assistant
Steenkamp Vervoer · 2021 — 2023Coordinated financial responsibilities for eight different companies, handling creditors and debtors alongside invoice management and stocktaking. Captured product data requested by management on Excel, along with meter readings and fuel slips. Processed purchase journals, prepared cheques, return notes, and BEE journals. Introduced new supply entries in Pastel and contributed to advertisement design. Managed bookkeeping duties, telephone communications, and administrative tasks while overseeing office supply inventory.Medical Receptionist / Administrative Assistant
Dr. Rossouw & Dr. Sykes · 2019 — 2019Handled creditors and debtors management along with appointment scheduling and liaison with hospitals for bed availability. Processed invoicing for patients and managed billing with medical aids such as Elixir and Health Bridge. Engaged with various medical aid providers and oversaw debt collection processes while preparing reports for doctors and handling administrative tasks.Receptionist / Switchboard Operator
Planet Fitness · 2019 — 2019Performed a range of administrative duties including invoicing and data capturing. Engaged with clients for payment processing and assisted sales representatives with their inquiries. Managed all incoming calls, relaying voicemails as needed while conducting routine maintenance on the switchboard system.Qualified Nail Technician
Star Nails · 2016 — PresentHandled various administrative tasks including creating quotations and invoices. Managed appointment bookings, client communications, and stock ordering. Oversaw stocktaking while managing petty cash and banking responsibilities, also responsible for receiving payments.
Skills & Expertise
Education
- Higher Certificate - Business Principles and PracticeVarsity College · — — 2020
- Grade 12 (Matric)Piet Retief High School · — — 2018
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