Monique C.

Monique N. C. is a seasoned professional with a robust background in the banking and financial sectors, complemented by significant experience in customer service and team leadership. Holding a Bachelor of Science in Entrepreneurial Management from the Polytechnic University of the Philippines, she has spent over eight years excelling in roles across banking and marketing. At CTBC Bank Phils., she served as a Marketing Manager & Specialist, managing foreign currency transactions and ensuring strict compliance with financial policies. Her ability to process personal loan applications efficiently was demonstrated in her role as a Marketing Assistant at Planters Development Bank. Monique's expertise extends to executive assistance and digital communication, where she leverages remote tools like Slack and Messenger for effective client relations. Currently, as an AI Trainer at Online Helpers, she continues to enhance operational efficiency and service delivery through process improvement methodologies.