Monique S.
Mid-Level Hospitality Manager
Open to offersNew to PlatformAbout
Monique S. is an experienced professional with a background spanning the insurance, sales, administration, and hospitality industries. Her career history includes roles such as Admin Clerk, Admin Manager, Sales Manager, Branch Manager, Marketing Manager, Telesales Team Leader, and Hospitality Manager at organizations such as ACA Insurers, Anchor Life, CU Life, Capital Alliance, Sanlam, Compass Charity, Cartier Estates, Accon Solutions, Spur Steakranch, and Big Discounts SA/BranMonTam Designs. Her scope of responsibility has included Microsoft Office based administration, bookkeeping, financial reporting, staff management, sales process oversight, and customer service in both office and hospitality environments. Monique S. has overseen sales teams, conducted training, managed recruitment and discipline, handled financial processes, and maintained business expansion plans. She holds certifications and diplomas related to FOH/BOH management, marketing, payroll, business administration, and hospitality management.
Experience
Admin Clerk
null · 1995 — 2025Managed administrative tasks including petty cash, attendance records, and bookkeeping. Handled stock-taking, order control, customer service, data capturing, accommodation and flight bookings, and processing claims and loans. Facilitated correspondence regarding debtors and creditors and prepared monthly financial statements and reports.Admin Manager
null · 1995 — 2025Oversaw and coordinated all administrative functions of the staff, ensuring efficient operations.Sales Manager
null · 1995 — 2025Directed the processes of appointing and training staff for sales and administration. Supervised sales and administrative activities, generated monthly reports, projected targets, and established key accounts and territories for representatives.Branch Manager
null · 1995 — 2025Oversaw processes as Sales Manager, while also managing financial tracking, target setting, company costs, and expenses. Engaged in projection and planning with management and administration for business expansion.Marketing Manager
null · 1995 — 2025Handled processes for appointing and training staff in sales and administration. Supervised both sales and administrative functions while generating monthly reports and projecting targets. Established key accounts and territories for representatives.Telesales
null · 1995 — 2025Led and trained teams in telesales activities. Took responsibility for processes of staff appointment and training for sales and administration while overseeing sales and administrative procedures and generating monthly reports.Hospitality Manager
null · 1995 — 2025Focused on customer care, managing complaints and compliments. Utilized Microsoft Office, POS, PILOT, and Pastel systems for various operational tasks including petty cash management, record keeping, work schedules, data capturing, and financial statement preparation.
Skills & Expertise
Education
- DIPLOMA BUSINESS ADMINISTRATIONInstitution not specified · — — 2025
- DIPLOMA IN PAYROLL AND BOOKKEEPINGInstitution not specified · — — 2024
- DIPLOMA HOSPITALITY MANAGEMENTInstitution not specified · — — 2024
- MATRIC CERTIFICATEKEMPTON HOERSKOOL · 1990 — 1994
Interested in this professional?
Sign in as an employer to save this profile or invite Monique S. to a job.
Sign in as an employer