Moreen J.

Moreen J. is a seasoned Healthcare Customer Service Representative and Medical Administrative professional with over four years of dedicated experience in the U.S. healthcare sector. With a robust background in supporting healthcare accounts, she has honed her expertise in insurance verification, benefits and eligibility assessment, claims support, patient communication, and maintaining HIPAA-compliant documentation. Her proficiency in using Microsoft Office Suite, Healthcare Payer Portals, and Insurance Eligibility Systems underscores her capability in the field. Moreen's professional journey includes notable roles with organizations such as EXL Service and Wipro Limited, where she excelled in verifying patient eligibility, reviewing claims, supporting patient inquiries related to medical devices, and ensuring compliance with industry standards. Educated with a Bachelor in Elementary Education, Moreen continuously demonstrates her commitment to delivering high-quality service in the fast-paced environment of healthcare.