Moreen V.
Mid-Level Data Analyst
Open to offersNew to PlatformAbout
Moreen V. is a dedicated Data Analyst known for her adept skills in Microsoft Power BI, SQL, and Microsoft Excel. With a Bachelor's Degree in Information Technology, she excels at transforming complex data into meaningful insights. Moreen has showcased her ability to handle extensive datasets by building a dynamic sales analysis dashboard that evaluated over $470.53K in Total Sales and $61.62K in Total Profit. Her expertise in data visualization is further demonstrated through her creation of interactive dashboards and KPI reports, including a Call Center Performance Dashboard that effectively monitored operational metrics. Moreen's work has significantly reduced stakeholder time-to-insight by 40% and improved staffing efficiencies by 15%. She possesses comprehensive knowledge in data cleaning, modeling, and normalization, ensuring data integrity across multiple relational tables while enabling insightful business decisions.
Experience
Data Analyst
nullCreated a dynamic sales analysis dashboard in Power BI to evaluate multi-year retail transaction data, assessing Total Sales exceeding $470.53K and Total Profit surpassing $61.62K. Analyzed business performance metrics across product categories to identify key revenue segments while monitoring the impact of a 16% average discount on profit margins. Utilized Power Query Editor for cleaning and transforming raw transactional datasets, ensuring 100% data integrity across relational tables. Developed interactive visual filters and dynamic slicers to decrease stakeholder time-to-insight by 40% for strategic scenario analysis.Data Analyst
nullEngineered an interactive Call Center dashboard to monitor operational performance metrics, managing a total of 2.4M forecasted calls and 1.74M offered calls. Devised over 10 advanced DAX measures for precise Month-over-Month performance tracking and trend analysis. Visualized service quality standards, highlighting a 98.7% handled rate and a 1.32% abandon rate to inform data-driven staffing and resource allocation strategies. Analyzed forecasted versus actual call volumes through custom charts, pinpointing operational bottlenecks to enhance staffing and scheduling efficiency by 15%.
Skills & Expertise
Education
- Bachelor's Degree in Information Technology (IT)Salam Modern School
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