Morly N.
Mid-Level Healthcare Administrative Assistant
Open to offersNew to PlatformAbout
Morly A. is a versatile professional with a robust background in healthcare and administrative support, showcasing expertise as a Lead Generation Specialist and Executive Assistant. Throughout their tenure at Legion Health Inc. and Yoonet PH | Optimise Health AU, they skillfully managed patient leads through CRM platforms and provided comprehensive customer support. Morly effectively coordinated appointments, conducted patient follow-ups, and ensured efficient clinic operations. Their experience extends to government agency support at the Provincial Government of Bataan, where they managed essential records and facilitated public service. With a foundation built in Quality Assurance at BotKeeper.PH, Morly designed and executed test cases, improved product quality, and managed client onboarding. Skilled in CRM Management, Appointment Scheduling, and Administrative Support, Morly A. consistently demonstrates attention to detail and adaptable problem-solving abilities.
Experience
Lead Generation Specialist
Legion Health Inc. · 2026 — 2026Generated and qualified patient leads through CRM platforms, organic channels, and advertising campaigns while converting prospects into active patients. Coordinated onboarding, appointment scheduling, and follow-up care. Provided inbound and outbound customer support via calls for new and existing patients, addressing concerns and collaborating with Billing, Pharmacy, and Clinical teams for timely resolutions.Virtual Assistant / Remote Healthcare Clinic Coordinator
Yoonet PH | Optimise Health AU · 2025 — 2026Managed social media accounts by creating and scheduling engaging content. Responded to inquiries from prospective and existing patients through calls while coordinating appointments, conducting patient follow-ups, and maintaining accurate records. Provided administrative support to ensure efficient clinic operations and a positive patient experience.Quality Assurance Analyst / Deployment Associate
BotKeeper.PH · 2022 — 2024Executed quality assurance processes by planning, designing, and implementing test cases across staging and production environments. Identified, documented, and tracked software defects while collaborating with developers to enhance product quality. Managed client deployments and onboarding by validating requirements and ensuring effective communication between clients and internal teams.Administrative Assistant
DOH - Treatment and Rehabilitation Center · 2023 — 2024Oversaw document processing, records management, and daily administrative operations while ensuring patient information accuracy. Created a patient monitoring dashboard for data analysis and reporting, handled email and back-office support, and processed documentary requirements.Virtual / Executive Assistant
Cyberbacker PH · 2022 — 2023Served as a Virtual and Executive Assistant for a Keller Williams Realtor by managing calendars, emails, CRM records, and various administrative tasks. Responded to client inquiries, generated real estate leads, and followed up via calls and email. Scheduled appointments and property viewings, coordinated listings and marketing activities, and prepared documents to provide transaction support.Administrative Assistant
Provincial Government of Bataan · 2021 — 2022Provided administrative and frontline public service support by managing records, reports, correspondence, and official documents in compliance with government procedures. Assisted citizens through face-to-face client service by addressing inquiries, processing requests, and coordinating with various government offices.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Operations ManagementBataan Peninsula State University · 2014 — 2020
- High SchoolBataan Montessori School · 2008 — 2012